Principal Technical Program Manager, PMO (NPI)

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Role Overview As the Principal Program Manager for NPI (New Product Introduction) Dev-to-Dev Integration, you will be the primary orchestrator between siloed engineering squads, platform teams, and DevOps. Your mission is to ensure that every new product launch is technically harmonious with our existing ecosystem. You will move beyond high-level timelines to manage the deep technical handshakes and cross-service dependencies that allow our products to function as a unified platform. Key Responsibilities 1. Cross-Functional Technical Orchestration Lead the Dev-to-Dev integration strategy for all New Product Introductions (NPI), ensuring that upstream and downstream engineering teams are aligned on technical requirements. Map complex technical dependencies across microservices, shared libraries, and infrastructure components to prevent integration debt at launch. Facilitate technical discovery and design review  sessions to define technical architecture , data flow and overall technical design between new and existing services. 2. NPI Lifecycle Management Develop and maintain the integrated technical roadmap for new products, from early architectural design through to Alpha/Beta and General Availability (GA). Drive Ready for Dev checkpoints, ensuring that architectural blueprints and technical specifications are validated by all impacted engineering teams before coding begins. Manage the technical cutover and migration plans for launches that involve deprecating or upgrading legacy integrations. 3. Risk Mitigation & Problem Solving Identify and resolve technical bottlenecks that arise when two disparate engineering domains collide. Act as the final escalation point for cross-team technical conflicts, driving data-driven decisions on trade-offs between speed-to-market and architectural purity. Proactively manage risks related to system scalability, latency, and security during the integration of new features. 4. Governance & Process Improvement Standardize the Integration Playbook for NPIs, creating repeatable templates for technical documentation, testing protocols, and deployment syncs. Define and track KPIs for integration success across cross-functional workstreams. Qualifications Qualifications Experience: 12 years of Program Management experience in a high-growth software engineering environment, specifically focused on technical integrations or platform engineering. Technical Breadth: Strong understanding of the software development lifecycle (SDLC), including experience with microservices architecture, CI/CD pipelines, and cloud infrastructure. Communication: Exceptional ability to understand and work with highly technical teams, while upleveling the conversation for non-technical stakeholders. Yo ... (truncated, view full listing at source)