Senior Site Reliability Engineer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job Description The Site Reliability Engineer will ensure the reliability, performance, and scalability of the Client System. The engineer will define and track Key Performance Indicators and Service Level Objectives, identify and resolve performance bottlenecks, and perform root cause analysis on incidents to implement preventative measures and enhance system efficiency. This role will design and implement monitoring and alerting systems to provide visibility into system health and performance, develop and maintain runbooks and playbooks for operational procedures, and automate routine operational tasks to improve efficiency and reduce human error. The engineer will conduct capacity planning to ensure the system can handle expected loads, implement load testing to validate system performance under stress, and establish disaster recovery procedures to minimize downtime. They will participate in on-call rotations to respond to system incidents, collaborate with development teams to improve application reliability and performance, and implement chaos engineering practices to identify weaknesses before they impact users. Must have: Bachelor’s degree (or 4 years of additional experience) 8 years of experience managing reliability, uptime, and automating operations for large IT systems Must meet DoD 8140 requirements Security Clearance: Active TS/SCI clearance As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $116,900 $234,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count ... (truncated, view full listing at source)