Director, Hands-on Labs

Job Description: As the Director, Hands-on Labs, you will set the technical vision, hands-on learning strategy, and operational strategy for building and scaling high-quality hands-on lab experiences across the Pluralsight platform. We're looking for a technologist at heart - someone who has developed software, led technical teams, understands how real-world technical environments are designed, tested, deployed, maintained, and can help shape how learners build practical technical skills through hands-on experiences. You'll bring this to life by leading a team responsible for delivering technically accurate, reliable, and scalable hands-on learning experiences. In addition, you will be accountable for balancing innovation, quality, learner experience, reliability, and throughput while creating scalable systems, standards, and workflows for lab production. Lastly, collaboration is key at Pluralsight, so this requires close partnership with other Content teams, Product, Engineering, and R&D to improve the technical foundations of lab delivery and shape the future of hands-on learning at Pluralsight. Who you’re committed to being: Technical Credibility & Authority : A technical leader who can engage credibly with engineers, architects, content experts, and technical producers on software development practices, cloud environments, automation, reliability, and lab architecture. Systems Architect & Strategist: A systems thinker who can translate business goals, learner needs, and technical complexity into scalable production models, measurable outcomes, and clear technical requirements. Practitioner & Visionary: A technologist at heart who understands how software is built, tested, shipped, and maintained, and can apply that experience to create realistic learning environments as well as improve lab delivery practices Leader & Mentor: A leader who can guide technical decision-making, mentor individual contributors, and raise the technical maturity of the Hands-on Labs function. Technical Guide : Comfortable reviewing technical designs, troubleshooting lab environments, evaluating platform constraints, and partnering with Engineering on tooling and platform improvements. AI Fluency : A leader with working knowledge of AI technologies and their impact on learning, content creation, software development, and the broader technology industry, with the ability to identify where AI can improve learner outcomes, production workflows, lab experiences, and technical content quality. Proactive Communicator: A proactive problem solver and collaborator who removes blockers, improves systems, communicates clearly, and leads effectively through change and growth. What you’ll do: Lead and develop a team responsible for building, validating, maintaining, and scaling hands-on labs and interactive technical experiences. Drive career growth, performance management, coaching, and team structure planning for Technical Content Producers and technical contributors. Shape the strategy for hands-on learning at Pluralsight, defining how labs, sandboxes, interactive technical experiences, and emerging learning formats help learners build practical skills, demonstrate competency, and apply technologies in real-world scenarios. Own the lab production operating model, including intake, prioritization, staffing and capacity planning, delivery forecasting, roadmap alignment, quality gates, and technical review processes. Partner with Engineering and Product teams to improve lab platform capabilities, developer tooling, telemetry, QA systems, and operational reliability. Improve lab development workflows through automation, reusable patterns, technical documentation, templates, testing frameworks, and repeatable production systems. Lead technical reviews and deep dives to assess lab feasibility, topical accuracy, architecture, platform fit, reliability, and long-term maintainability. Identify, surface, and mitigate risks related to technical scope ... (truncated, view full listing at source)