Senior Product Designer, Member Growth

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Senior Product Designer to join our team. Reporting to the Director of Product Design, Member Growth, you will focus on elevating the quality, craft, and clarity of our core member experiences while ensuring they drive meaningful business outcomes. You will work closely with PMs, Engineering, and Data Science to design and ship thoughtful, high-quality product experiences that help members access and engage with the right care. Please note that this is a hybrid role based in San Francisco , with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you’ll be doing: Design elegant, intuitive, and high-quality product experiences across our core member platform. Bring a strong visual point of view to improve the overall look, feel, and usability of our products. Work with your pod to identify and understand user problems and translate them into clear, compelling solutions. Rapidly deliver polished, production-ready designs that balance craft with speed. Partner with cross-functional teammates to validate what to build and ensure solutions drive measurable impact. Continuously refine and elevate the design quality of shipped experiences through iteration and attention to detail. Contribute to and evolve our design system to ensure consistency, scalability, and a high bar for quality. Clearly communicate design decisions and rationale through high-quality artifacts and presentations. Combine empathy, curiosity, and strong design instincts to create experiences that feel simple, thoughtful, and human. What success looks like in this role: Impact on business metrics: Drive improvements in conversion, engagement, and retention across key member journeys. Impact on design metrics: Maintain or increase the Member Experience’s high system usability scale (SUS). Elevated product quality: Noticeable improvements in visual design, usability, and overall product polish. Speed with craft: Consistently deliver high-quality work quickly, balancing iteration with a strong attention to detail. What we expect from you: At least 5 years of experience designing digital products, with a strong track record of shipping high-quality user experiences. A portfolio that demonstrates exceptional visual design skills, attention to detail, and a refined design sensibility. Proven ability to improve the quality and coherence of product exper ... (truncated, view full listing at source)