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Principal CRM Architect - Applied AI SeattleEngineering – CRM Engineering /Full-Time /Hybrid APPLY FOR THIS JOB About Omnidian Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries.  Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are a certified B Corp, headquartered in Seattle, WA The Job As a Principal Architect at Omnidian, you are the visionary leader responsible for the technical excellence of our entire CRM platform. You move beyond system ownership to influence the strategic technology direction of the entire company. Reporting to engineering leadership, you will lead proofs of concept for emerging technologies and define the organizational processes that ensure our systems remain reliable, agile, and scalable. You will moderate high-level technical discussions and coordinate with cross-functional stakeholders to ensure our CRM ecosystem serves as a world-class foundation for global solar performance assurance. What You'll Do At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing: Enterprise Governance & Mentorship Platform Excellence: Lead technical excellence for the whole platform, specifically targeting long-term system reliability and reducing time to delivery across all teams. Process Definition: Define the engineering processes used across the organization, focusing on high-level KPIs, discipline, and agility. Organizational Coordination: Act as a high-level coordinator and moderator for technical discussions, providing feedback that aligns multiple teams with the company’s technological "North Star." Strategic Stewardship: Serve as the ultimate authority on enterprise-level security and global scalability, ensuring architectural integrity across the entire company portfolio. Intelligent Systems and AI Strategy Technology: Actively research, create proofs of concept, and introduce entirely new technologies to the engineering organization to maintain our competitive edge. Agentic Vision: Lead the high-level implementation strategy for Agentforce and Einstein AI, moving the organization toward autonomous, agentic system designs. AI Multiplication: Champion and define the standards for "AI-augmented" development (e.g., GitHub Copilot, Cursor) to multiply velocity and quality across the entire engineering department. Integration & Solutions Architecture Platform-Wide Visionary: Evolve the architecture not just for current requirements, but as a visionary leader ensuring the platform supports future business pivots and massive scale. Complex Ecosystem Leadership: Architect deeply decoupled systems using Event-Driven Patterns and Pub/Sub API, ensuring seamless integration across diverse off-platform services (AWS, Snowflake, etc.). Technical Excellence: Lead the research and adoption of advanced patterns that improve the speed of delivery and fault tolerance of our enterprise integrations. Who You Are A Company-Wide Influencer: You look beyond a single team to shape the technological future of the entire organization. A Strategic Architect: You lead platform-wide excellence and prioritize system reliability and delivery speed. An Innovator: You are constantly researching what's next and bringing those proofs of concept to life. A Process Visionary: You enjoy defining the "how" of engineering to ensure discipline and agility at scale. Experience You’ll Need Extensive CRM Leadership: 12+ years of experience in high-growth environments, with a proven track record of leading platform-wide architectural changes. Mastery of Certifications: Must hold Salesforce Certified Application Architect and System Architect credentials. AI Knowledge: Hands-on experience researching and introducing Agentic ... (truncated, view full listing at source)