People Operations Lead (Liderança de Operações de People) - São Paulo (On-site)

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We’re looking for a People Operations Lead to design and drive the global operational infrastructure of Clara, while serving as the strategic People Partner for our Brazil-based Go-To-Market and Support teams. In this dual-impact role, you will lead the evolution of our People engine from a series of local processes into a world-class, automated global function. You will own the strategy for how we scale, ensuring that whether an employee is in Mexico, Colombia, or Brazil, their experience is seamless, data-driven, and compliant. Locally, you will be the trusted advisor for our Brazil leadership, helping them build high-performing teams in our most mature market. Define Global Operations: Lead and design the end-to-end global People Operations strategy (onboarding, payroll, benefits, and compliance). You will set the standard for operational excellence across all Clara markets. Drive AI-Native Efficiency: Architect automated workflows using tools like N8N, Cluade, Gemini, Replit and Slack to eliminate manual tasks in the employee lifecycle. Your goal is to make our operations "invisible" and frictionless. Strategic People Partnering (Brazil): Act as the primary People Partner for our GTM (Sales, Customer Success Experience) and Support functions (Finance, Marketing, Legal) in Brazil. You will drive org design, performance cycles, and leadership coaching. Data as a Product: Own the integrity of People data globally. You will provide leadership with real-time insights into headcount, turnover, and team health, enabling data-driven decision-making. Lead Scale: Manage and mentor a regional team of People Ops professionals, fostering a culture of high ownership, urgency, and continuous improvement. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Must haves Global Ops Mindset: Proven experience designing and scaling People Operations in high-growth tech environments across multiple LATAM jurisdictions. Deep Local Expertise: Expert-level knowledge of Brazilian labor law (CLT, eSocial) is essential for the partnership side of the role. Data Automation Fluency: Demonstrated ability to use AI tools and automation to increase output. You are comfortable navigating data in Metabase and organizing documentation in Google Drive . Execution Ownership: You are an outcome-oriented leader who thrives in ambiguity and can move from high-level strategy to detailed compliance execution without losing speed. Communication: Exceptional direct communication skills; you can navigate complex stakeholder management and respectfully debate to reach the best answer. Nice to haves Regional Languages: Proficiency in Spanish is a strong advantage given the global nature of the Ops remit. System Archite ... (truncated, view full listing at source)