Sr. Solutions Engineer, DevOps

Working at Atlassian Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company. Atlassian is looking for a Senior Solutions Engineer for our Enterprise business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customers’ hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! Your future team With over 250,000 customers worldwide, Atlassian is helping organizations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team. With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organizations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the forefront of cloud and artificial intelligence utilization. In this role, you will: Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be Probe for and identify additional opportunities for cross-product/solution expansion Investigate, discover, and assess client pain points Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress Your background: 5+ years of experience interacting with enterprise customers in a pre-sales capacity. Experience selling DevOps solutions. Excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally c ... (truncated, view full listing at source)