Specialist Solution Architect, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? NiCE Actimize is the global leader in enterprise financial crime solutions, empowering financial institutions to detect and prevent fraud, AML violations, and other financial crimes. We are seeking a highly skilled Solution Architect to join our Professional Services team in Pune, supporting clients in the North America region. In this role, you will be responsible for designing scalable, high-performance solutions, driving architecture excellence, and establishing strong credibility with customers. As a key technical leader, you will work across multiple concurrent projects, collaborating with cross-functional teams, customers, and stakeholders to deliver robust, future-ready solutions tailored to complex business needs. If you are passionate about solution design, customer engagement, and working on cutting-edge financial crime platforms—this role is for you. How will you make an impact? Solution Design Architecture Lead solution design for complex NiCE Actimize implementations and customization projects Architect scalable, maintainable, and upgradeable solutions aligned with customer business needs Design high-availability systems with strong focus on performance, reliability, and scalability Review and document end-to-end solution architecture across environments Delivery Leadership Provide technical leadership and guidance across all project phases—from planning to production deployment Lead multiple concurrent engagements balancing strategic direction with tactical execution Work closely with implementation teams and client stakeholders (business and IT) Ensure adherence to best practices, standards, and architectural guidelines Client Engagement Credibility Act as a trusted advisor to customers in post-sales engagements Present and position Actimize solutions to create strong credibility for Professional Services Engage with clients to understand business challenges and translate them into technical solutions Apply a consultative approach to problem solving Collaboration Innovation Collaborate with Product Management to influence and define new product features Support presales activities including solution design, demos, and RFI/RFP responses Work with cross-functional teams across engineering, delivery, and business units Champion architectural standards and promote best practices across teams Capability Building Governance Create and maintain standard architecture documentation, tools, and reusable frameworks Develop and promote best practices across Professional Services engagements Stay updated on emerging technologies and industry trends Contribute to continuous improvement in solution design methodologies Have you got what it takes? 8-12 years of experience in software industry with strong focus on solution architecture Current or recent experience as a Solution Architect (mandatory) Experience in consulting or professional services environments preferred Technical Expertise Strong experience in: Software integration and distributed system design Web architecture (web servers, application servers) Database systems (Oracle, MS SQL Server, PostgreSQL) and performance optimization Working knowledge of: Core Java AWS / Cloud technologies Web services (SOAP, REST) Understanding of modern technologies: Containerization Kafka / messaging systems CI/CD tools (e.g., Jenkins, Git) Architecture Systems Knowledge Designing for high availability and scalability Security protocols: SSL, SSO, Kerberos, authentication mechanisms System integration: web services, message queues System performance analysis and troubleshooting Nice to Have Experience with NiCE ... (truncated, view full listing at source)