Manager, AI Agents and Platform

Manager, AI Agents and Platform WHY JERRY.AI http://Jerry.ai? - We are building the first super app to manage car ownership—an industry where the experience is stuck in the 90s. - More than 80% of Americans see car ownership as a necessity, yet costs now exceed 20% of average household income. - Lead a strategic area leveraging LLMs, agents, and internal APIs to automate a fragmented, $2T market. - Work alongside leaders in AI to integrate Jerry.ai http://Jerry.ai services directly into the ChatGPT App and pioneer new model capabilities. LEAD THE AI REVOLUTION FOR JERRY.AI http://Jerry.ai: Are you a technical product manager ready to own the evolution of an AI-powered customer experience? At Jerry.ai http://Jerry.ai, we are moving past fragmented, time-consuming processes to create a seamless, automated platform. You will sit at the intersection of product, engineering, and applied AI, building and scaling a sophisticated system that already automates >70% of inbound sales and service requests. Your role will include defining how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry, not just optimizing flows. HOW YOU WILL MAKE AN IMPACT: - Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout. - Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy. - Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards. - Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation. - Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation. WHAT WE’RE LOOKING FOR IN A BUILDER: - Intrinsically Motivated Technologist: You live and breathe AI. You’re the first to read the release notes when a new model drops and you’ve already built your own custom workflows. - Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience. - Optimistic Problem-Solver: You are a "how can we" thinker who seeks constant improvement and thrives on owning high-impact metrics. - Data-Driven with Conviction: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses. IDEAL PROFILE: - 3+ years of experience in management consulting or technical product management at a fast-paced startup. - Proven interest in modern LLM systems and a desire to work in a regulated production environment. - Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards. - A track record of taking complex, strategic ideas and turning them into scalable, production-grade products. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai recruiting@getjerry.com The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-depe ... (truncated, view full listing at source)