Claims Compliance Audit Specialist

Claims Compliance Audit Specialist WHO WE ARE Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2021-2024) - Inc. 5000 Fastest-Growing Private Companies - Forbes’ Fintech 50 (2025-2026) - Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/. THE OPPORTUNITY We are looking to add a Compliance Audit Specialist to our growing Claims team! In this role, you will partner closely with our Claims, Compliance, Legal, and Automation teams to support high-quality claim handling that aligns with Kin’s best practices and regulatory requirements. You will help to support claims compliance initiatives through claim file reviews, reporting, regulatory research, and collaboration with leadership and stakeholders. As a Compliance Audit Specialist, you will review claims for technical accuracy and compliance, identify trends, and provide data-driven quality insights that improve claim handling consistency and operational effectiveness. YOUR RESPONSIBILITIES - Conducting technical reviews of claim files and compliance check points to evaluate claim handling, documentation, coverage application, and adherence to company standards and regulatory requirements. - Analyzing state-specific claims handling requirements and documenting their impact on Claims processes and operations. - Identifying quality, technical, and compliance trends and translating findings into actionable insights for leadership and stakeholders. - Executing monitoring and testing of claims compliance controls and recommending improvements where gaps are identified. - Participating in calibration discussions to ensure consistent interpretation and application of claim handling standards and expectations. - Contributing to the development and refinement of audit tools, reporting processes, and review standards. - Collaborating with Training, Claims Leadership, and Automation teams to address identified trends and improve claims handling practices. - Drafting and updating Standard Operating Procedures and processes based on audit findings, regulatory changes, and business needs. - Acting as the go-to resource for peers by providing guidance on unique claims scenarios, offering coaching, and contributing to team training and knowledge sharing. - Supporting the execution of claims compliance projects by coordinating tasks, monitoring progress and risks, and ensuring timely delivery of project milestones and regulatory requirements. - Managing complex ad hoc audits and reviews from planning through execution, including the evaluation of results, presentation of recommendations, and implementation of changes to enhance Claims department practices. SUCCESS IN THIS ROLE In ... (truncated, view full listing at source)