Forward Deployed Engineer

Forward Deployed Engineer ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including tenant screening, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Now serving thousands of renters, Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It's backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey https://www.forbes.com/sites/jeffkauflin/2022/04/21/plaids-billionaire-cofounder-is-back-with-a-new-startupa-fintech-friendly-bank-hes-running-with-his-wife/?sh=df10dc453908 and Zach Perret https://techcrunch.com/2021/01/14/plaid-ceo-touts-new-clarity-after-failed-visa-acquisition/ (Co-founders of Plaid) and Harry Stebbings https://techcrunch.com/2021/06/16/harry-stebbings-turns-up-the-volume-on-20vc-with-new-140m-fund/. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY We're expanding our engineering team to meet the growing demands of our B2B partners and B2C users. Boom handles sensitive consumer data at scale -- credit, identity, income, an other verification data flow through our platform every day, and we report rent payments to the credit bureaus on behalf of hundreds of thousands of residents. As we move from Seed to Series A and beyond, we're hiring a Forward Deployed Engineer to embed with customers, ship the integrations and configurations that get them live, and turn what we learn in the field back into product. This role offers the chance to work closely with our Co-founders, product leadership, customer success team, and senior engineers, contributing directly to the growth of the company as we move from Seed to Series A and beyond. For this role, we are hiring for candidates in Austin, TX, where our leadership and product team is located. Comp range listed is directional and adjustable +/- based on competency. Our Engineering culture is hands-on and pragmatic -- we value shipping real product, maintaining high standards and communicating clearly. If you like sitting in the room with customers, untangling messy integrations, and turning chaos into shipped product, reach out. WHAT YOU'LL DO: - Embed with customers and integration partners. Learn their workflows, systems, and pain points firsthand, then ship what unblocks them - Own implementations end to end: scoping, building, deploying, training, and ongoing support - Build the integrations that get us live faster: property management systems, third party integrations, vendors, and more - Translate field learnings into product. Patterns you see in customer work become reusable platform features, not one-off hacks - Partner with sales and customer success to close strategic deals and keep our biggest accounts shipping WHAT YOU'LL NEED - 5+ years building production web apps with a strong full stack foundation, including at least one customer-facing engineering role - Comfortable in the room with customers. You can run a discovery call, push back on bad asks, and turn vague pain points into a shipping plan - Backend-leaning full stack on Ruby (Grape and Sequel) with React/Next.js and TypeScript on the frontend. Strong ... (truncated, view full listing at source)