Operations Specialist, Robot

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We’re looking for a strong operator to carry out the testing, deployment, and logging of new advanced technologies, working outside and from various offices around the Dublin/Bay Area. In this role, you’ll report to the Team Lead and be a core member of our Field Operations Team. Shift: This role requires working nights and weekends, with shift hours ranging from 2 PM to 12 AM. There may be a need to rotate between shifts to support operational and business needs. There will be a two week notice provided whenever this is needed. This role requires you to be comfortable with riding an electric bike in the Bay Area. You will need to be comfortable biking in day/night conditions as well as in traffic/on streets. You’re excited about this opportunity because you will… Manage live tests actively in transport, deployment, and safety Work closely with multiple stakeholders to improve the product, including hardware, product, software, and business operations teams Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements Rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products We’re excited about you because… 2 years of experience or strong interest in the space Valid U.S. drivers license required and a successful completion of MVR required, able to support multiple locations in the Bay Area including Dublin, Concord San Ramon and Oakland. Comfortable working outside and operating micro-mobility Experience and enthusiasm with live Field Operations for deployment of products, bonus if related to autonomous vehicles Strong organizational and process skills, comfortable with following schedules and some evening and weekend work Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here . See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hour ... (truncated, view full listing at source)