Senior Specialist, Partner Integrations - New Verticals

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h1><strong>About the Team</strong></h1> <p>The New Verticals Partner Integrations team is dedicated to our Merchant's success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and further enhance our technical prowess. We are looking for motivated team members who embody a “Merchant First” attitude to guide our partners through their integration journey with DoorDash.</p> <h1><strong>About the Role</strong></h1> <p>DoorDash is looking for someone who wants a challenge, likes interfacing with top partners, and is passionate about standardizing scaling high growth products across our New Verticals business. You will serve as the Technical Account Manager for these integrations, gathering information from partners and helping them connect to our systems. You will be expected to get to the lowest level of detail to understand our products processes, as well as to think strategically about growing this business function. You will strategize with our cross-functional DoorDash teams to build operate a world class integrations platform. This role will focus on third-party integrations, unlocking new selection and value-added features.</p> <h1><strong>You’re excited about this opportunity because…</strong></h1> <ul> <li>You will<strong> own the success</strong> of our New Verticals integrations by driving initiatives across technical teams, contractors, and internal business stakeholders</li> <li>You will<strong> identify, resolve, and escalate</strong> day-to-day integration-related blockers</li> <li>You will<strong> be the voice of DoorDash</strong> in managing external relationships with our New Verticals partners, leading implementation and process improvement</li> <li>You will<strong> partner with product, engineering, and operations teams</strong> to discover drive opportunities for improvement that come from data analysis, merchant insights, and the definition of new processes </li> <li>You will<strong> help shape the systems integrations roadmap</strong> in collaboration with other product and operations owners</li> <li>You will <strong>empower cross functional partners </strong>by partnering with Growth Operations to educate stakeholders on integrations and create user-friendly enablement content<em><br></em></li> </ul> <h3><strong>Your responsibilities in this role are…</strong></h3> <ul> <li><strong>Be a Subject Matter Expert</strong> for DoorDash’s integrated offerings and guide partners through new Integration builds.</li> <li><strong>Collaborate closely with Merchants and Integrations partners </strong>to ensure a seamless onboarding experience and successful integration onto the DoorDash platform.</li> <li><strong>Communicate effectively </strong>with both technical and non-technical stakeholders to provide guidance and support<strong>.</strong></li> <li><strong>Translate complex technical requirements</strong> into clear business solutions that align with our partner’s objectives.</li> <li><strong>Work on strategic projects</strong> based on Merchant needs to uplevel our product offering and to contribute to our processes and documentation to continuously improve. </li> </ul> <h1><strong>We’re excited about you because…</strong></h1> <ul> <li>You are a<strong> problem solver - </strong>You thrive on solving complex problems, diving into the details, and providing actionable plans to triage and resolve escalations.</li> <li>You are <strong>technically savvy</strong> – You possess technical ac ... (truncated, view full listing at source)