Business Value Engineer | UK | Remote

<div class="content-intro"><p>Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with <a href="https://grafana.com/products/cloud/">Grafana Cloud</a> or self-managed with the <a href="https://grafana.com/products/enterprise/">Grafana Enterprise Stack</a>, both featuring scalable metrics (<a href="https://grafana.com/oss/mimir/">Grafana Mimir</a>), logs (<a href="https://grafana.com/oss/loki/">Grafana Loki</a>), and traces (<a href="https://grafana.com/oss/tempo/">Grafana Tempo</a>).</p> <p>We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.</p> <p>You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.</p></div><p><strong>The Opportunity:</strong></p> <p>Grafana Labs is seeking to grow our<strong> Business Value Engineer </strong>team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.</p> <p><strong>What You’ll Be Doing:</strong></p> <ul> <li><strong>Customer Insights</strong>: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.</li> <li><strong>Value Quantification</strong>: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.</li> <li><strong>GTM Enablement</strong>: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.</li> <li><strong>Value Storytelling</strong>: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.</li> <li><strong>Strategic Partnerships</strong>: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.</li> </ul> <p><strong>What Makes you a Great Fit:</strong></p> <ul> <li><strong>Innovative Mindset</strong>: Possess a growth mindset, willing to learn new technologies and adapt quickly</li> <li><strong>Value Engineering Expertise</strong>: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.</li> <li><strong>Data Storytelling Skills</strong>: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.</li> <li><strong>Cross-Functional Collaboration</strong>: Experience partnering with GTM leaders (Sales, Customer Success, Marketing Finance) to define and align on Grafana's value propositions. </li> </ul> <p><strong>Bonus Points For: </strong></p> <ul> <li>3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki</li> <li>Familiarity with the Open Source landscape and community</li> </ul> <p>If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partn ... (truncated, view full listing at source)