Global Workplace Operations Manager

Why HarveyAt Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.At Harvey, the future of professional services is being written today — and we’re just getting started.Role OverviewWe're scaling rapidly across multiple global offices and continuing to open new offices, and we’re looking for someone to build a world-class workplace operations program. You'll inherit a team of office coordinators and managers, and your mission is to build the systems, playbooks, and standards that make every office—from a small satellite to our main headquarters—feel unmistakably Harvey.You'll own the employee, candidate, and visitor experience across all locations, and you'll coach your team to operate at a world-class level as we scale globally. You will design scalable processes that empower distributed teams to deliver flawless execution every single day.You'll report to our People Operations Lead and partner closely with teams across Real Estate, IT, Finance, Recruiting, and Legal.What You'll DoBuild the ProgramDesign and document global workplace operations playbooks and standards that can be utilized across new and existing officesImplement systems and tools (ticketing, vendor management, space planning, etc.) that enable seamless, scalable operationsOwn and optimize the workplace operations budget; create spend models that make sense across different office sizes and regionsEnsure health, safety, and compliance standards are met across all offices and adapt to local regulations in each countryLead the TeamManage office coordinators and office managersSet clear expectations and coach your team to consistently deliver excellence in the detailsHire and onboard additional team members as we expand globallyDrive Flawless ExecutionOwn employee onboarding logistics, candidate experience, visitor management, seating assignments, office moves, and everything in betweenManage vendor relationships (cleaners, plants, snacks, IT support, facilities, etc.) to ensure offices are pristine and well-maintainedCreate proactive systems (cleaning rotations, stock checks, maintenance schedules) so nothing falls through the cracksHandle crisis management and emergency response for workplace issues (facilities failures, safety incidents, etc.)Support company events, all-hands, and offsites with workplace logisticsPartner & Scale GloballyPartner with Real Estate on launching new offices, expansions, move-ins, and space planningOwn change management communications for workplace policies, office moves, and new systems rolloutsWhat You Have5+ years in workplace operations, office management, or related program management rolesProven experience effectively managing distributed teams with high standards for executionSystems-oriented: comfortable with spreadsheets, process automation, workflow tools, and evaluating/implementing new systemsStrong cross-functional partnership skillsExtreme attention to detailA ... (truncated, view full listing at source)