Technical Support Engineering Intern - Fall 2026

<div class="content-intro"><h3><strong>Who We Are</strong></h3> <p>Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.<br><br>Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.</p></div><div class="section page-centered" data-qa="job-description"> <h3><strong>About the Role</strong></h3> <p>Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design.</p> <p>This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.</p> <h3><strong>What You'll Do</strong></h3> <ul> <li><strong>Troubleshoot and Innovate:</strong> Solve complex network, hardware, and software issues for the Verkada platform</li> <li><strong>Be an Expert:</strong> Provide customers with best practices for system design and integration</li> <li><strong>Communicate with Impact:</strong> Clearly explain technical concepts to customers both verbally and in writing</li> <li><strong>Own the Problem:</strong> Take charge of customer issues from start to finish, ensuring a successful resolution</li> <li><strong>Team Up:</strong> Collaborate with our Engineering and Product teams to test new products and identify bugs</li> <li><strong>Share Knowledge:</strong> Create content for our Knowledge Base to help others</li> <li><strong>Hands-on Projects:</strong> Get involved with lab testing and various team projects</li> </ul> <h3><strong>What You Bring</strong></h3> <ul> <li><strong>Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA</strong></li> <li>A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like<strong> </strong>Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity</li> <li>You have coursework experience with<strong> </strong>computer networking, Linux, and computer systems</li> <li>You're a problem-solver with a keen eye for detail</li> <li>You can clearly and confidently communicate complex technical information</li> <li>You thrive in a team environment</li> <li>Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!</li> </ul> </div> <div class="section page-centered" data-qa="closing-description"> <h3><strong>Intern Perks Benefits</strong></h3> <div> <div class="p-rich_text_section">At Verkada, we believe that internships should be as rewarding, supportive, and fun as they are impactful! That’s why we’re committed to providing a world-class experience that supports both your personal well-being and professional growth. Here are just a few of the perks and benefits you can expect as a Verkada Technical Support Engineering intern:</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Monthly housing stipend f ... (truncated, view full listing at source)