Executive Assistant I, CEO

Company Overview Promise modernizes how government agencies and utilities support people in financial difficulty. We build technology that makes it simple for residents to receive benefits, engage with assistance programs, set up flexible payment plans, and stay on track—while helping agencies increase efficiency, recover revenue, and deliver services with dignity. Our mission is to transform public systems so they work better for everyone, especially the most vulnerable.Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders. We work hard and believe deeply in what we do. We're looking for excellent people to build innovative, resilient technology.Backed by over $50 million in funding from top investors – such as Reid Hoffman, Howard Schultz, Michael Seibel, Y Combinator, 8VC, The General Partnership, First Round Capital, Kapor Capital, XYZ Ventures, and Bronze Investments – Promise has been recognized as one of Fast Company's "World's Most Innovative Companies of 2022,” “Forbes Next Billion-Dollar Startups 2024,” and Y Combinator’s #1 GovTech startup.Role OverviewThe Office of the CEO (OCEO) is a lean, high-impact function designed to maximize executive leverage and ensure the CEO’s time, energy, and attention are focused on the highest-impact work.As an Executive Assistant I, you are the CEO’s primary in-person support during working hours in Fairfield and Oakland. This role is primarily in-person and execution-focused, translating the Senior Executive Assistant’s planning into smooth, real-time support for the CEO. Your role is to ensure the CEO stays on time, well-supported, and uninterrupted—handling physical logistics, transitions, and day-of needs so the CEO can remain focused on leadership and decision-making.You work in close coordination with the Senior Executive Assistant and Head of the OCEO, ensuring planned priorities are executed seamlessly on the ground. This role is ideal for someone who is highly reliable, proactive, and energized by being physically present to support a fast-moving executive.What You’ll DoIn-Person CEO Support & TimekeepingServe as the CEO’s primary on-site support in Fairfield and Oakland officesKeep the CEO on schedule throughout the day, actively managing transitions between meetingsMonitor time in real time; flag delays, overruns, or schedule risks as they ariseHelp ensure meetings start and end on time whenever possiblePhysical Logistics & Daily ReadinessManage food, beverages, and basic office needs during the workdayHandle errands, supplies, and ad-hoc logistical requests to keep the day running smoothlySupport office setup, readiness, and day-of execution for meetings and engagementsDrive the CEO as needed between offices, meetings, and other business engagementsCoordination with Senior Executive AssistantExecute against the calendar, travel, and priorities set by the Senior Executive AssistantCommunicate real-time updates, constraints, or changes back to the Senior EAEnsure on-the-ground realities (timing, traffic, energy, logistics) are reflected in calendar adjustmentsOperating Playbook Adherence & FeedbackFollow and reinforce the operating playbook for in-person CEO supportProvide feedback to improve standards, routines, and workflows over timeWhat Will Help You Succeed2+ years in administrative, personal assistant, or in-person support rolesPresent: Comfortable being physically available and responsive throughout the dayOrganized: Strong attention to detail and time awarenessService-Oriented: Proactive, flexible, and calm under pressureDiscreet: Trustworthy with sensitive information and personal logisticsIn-Person Ready: Available to work from Bay Area offices (primarily Fairfield, and also Oakland and San Francisco)Benefits and Work EnvironmentAt Promise, we invest in our team’s well-being, growth, and sense of ownership.Equity for All: All full-time employees receive stock options to share in our company’s success.100% Paid He ... (truncated, view full listing at source)