Atlassian Cloud Engineer

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About This RoleWe’re seeking an Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You’ll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales.What You’ll Be Working OnOwning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and StatuspageCustomizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaborationPartnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian toolsDesigning advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-makingActing as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teamsLeading platform enhancements by staying ahead of Atlassian’s roadmap and championing adoption of new featuresDriving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP serverCollaborating across IT to ensure reliability, security, and alignment with broader business objectivesWhat You’ll Bring to the Team3+ years of experience administering Atlassian Cloud environments in enterprise settingsProven ownership of Jira and Confluence customization, site administration, and day-to-day operationsAdvanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project rolesStrong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reportingExperience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets)Solid understanding of RBAC, change control, release management, and system administration best practicesExperience configuring authentication and authorization with Okta or similar IAM providersFamiliarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML)Bonus PointsAtlassian Cloud Professional certifications (ACP), with 2+ preferredExperience leading AI-driven initiatives within Atlassian, including Rovo agent developmentBackground managing large-scale Atlassian implementations or migrationsExperience supporting external user access and complex security modelsPrior work in fast-growing or highly cross-functional organizationsBenefits:Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid commuter benefit; $300/monthCompensation RangeCompensation will be paid in the range of up to $115,000 - $135,000 + Bonus. Restricted Stock Units are included in a ... (truncated, view full listing at source)