Data Center Inventory Technician

Our mission at Tensorwave Cloud is to build seamless, secure, reliable, and resilient AI infrastructure at scale, eliminating barriers and challenging the status quo to empower builders and support AI innovation.About the roleWe are seeking a Data Center Inventory Technician with a focus on RMA to support our growing campus. This role is responsible for the end-to-end lifecycle of physical hardware assets spanning receiving, inventory control, deployments, returns (RMA), and decommissioning. This position is critical to maintaining accuracy, uptime, and vendor accountability across our infrastructure footprint.ResponsibilitiesAccurately receive, inspect, label, log, and stage servers, components, and racksManage the lifecycle of all data center hardware including receipt, tagging, deployment, transfers, audits, storage, and decommissioningMaintain real-time accuracy and regular audits of all assets in the data centerTrack and document asset movement between locations, cages, and vendorsCoordinate secure hardware retirement, data destruction verification, and certified disposalOwn the end-to-end RMA process for servers, GPUs, drives, PSUs, NICs, and other components, including validating hardware failuresCreate, track, and reconcile all RMA cases with vendors until closurePrepare and manage outbound RMA shipments, including secure packaging, labeling, serial tracking, and customs documentationCoordinate with Data Center Operations to safely remove and replace failed components with minimal downtimeMaintain reporting on failure rates, turnaround times, and vendor SLAsRequired Experience4+ years of experience managing hardware RMAs with major OEMs or component vendorsExceptionally detail-oriented with ability to follow structured proceduresStrong written and verbal communication with clean handoffs and documentationProficient with inventory tracking systems and maintaining accurate, reliable dataDirect experience with servers, GPUs, DIMMs, SSDs/HDDs, NICs, PSUs, and railsExperience with power, cooling, cable management, and physical security best practicesExperience with iLO, Redfish, IPMI, KVM, or Linux diagnosticsWhat We BringMission driven companyCompetitive SalaryStock Options100% paid Medical, Dental, and Vision insuranceFlexible PTOPaid Holidays401(k)Parental LeaveFlexible Spending AccountShort Term Disability InsuranceLife and Voluntary Supplemental InsuranceMental Health Benefits through Spring HealthWe’re looking for resilient, adaptable people to join our team, people who believe in the mission and think at massive scale. The solutions that worked on a handful of devices will not work at Exascale. Be prepared to be pushed daily, to learn a lot, and literally build the future.Tensorwave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, national origin, or veteran status.