Fiber Operations Area Manager

<div class="content-intro"><h3><strong><span style="font-family: arial, helvetica, sans-serif;">About xAI</span></strong></h3> <p><span style="font-family: arial, helvetica, sans-serif;">xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. </span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p> <p> </p></div><h3><strong>About xAI</strong></h3> <p>xAI is building AI to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. We are a small, focused team pushing hard to make something big happen. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership comes from initiative rather than title.</p> <h3><strong>About the Role</strong></h3> <p>You will lead fiber operations across multiple hyperscale data center sites and buildings in the Memphis area. This is a hands-on managerial role where you will directly manage teams of technicians and foremen, train them in the field, set the technical standard through example, and ensure reliable, high-performance fiber infrastructure that supports xAI's critical computing environments. You will combine deep technical expertise with strong leadership to drive operational excellence, remediate issues, and optimize work across sites.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Oversee daily fiber optic operations across various Memphis data center sites, ensuring maximum uptime, rapid incident resolution, and adherence to hyperscale best practices</li> <li>Directly manage, mentor, and develop teams of technicians and foremen in a hands-on capacity, serving as the technical leader and role model for fiber handling, installation, testing, and maintenance</li> <li>Train technicians and foremen on core activities including splicing, termination, OTDR/power meter testing, link validation, switch configuration, GPU/NIC integration, and deployment procedures</li> <li>Demonstrate expert-level proficiency in technician tasks and use that expertise to guide teams, troubleshoot complex issues, and maintain high standards</li> <li>Leverage Python (especially Google-style scripts), Bash, Linux, and related tools to validate links, check system health, and automate/script routine checks</li> <li>Develop remediation reports and insights using internal tools including NCC, CLI scripts, CVT, Grafana, and other diagnostic/monitoring platforms</li> <li>Plan, prioritize, and manage technician and foreman work queues to align with operational needs, incident response, maintenance windows, and project timelines</li> <li>Perform detailed data analysis on failures, trends, and performance metrics to identify root causes, implement fixes, and drive preventive improvements</li> <li>Collaborate across teams to support capacity planning, deployments, and integration of fiber infrastructure with broader data center systems</li> </ul> <h3><strong>Required Qualifications</strong></h3> <ul> <li>Extensive experience managing technicians and teams in data center or hyperscale environments, with proven success in fiber optic operati ... (truncated, view full listing at source)