Hardware Test Specialist, Failure Analysis (Gateway)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. HARDWARE TEST SPECIALIST, FAILURE ANALYSIS (GATEWAY) As a Hardware Test Specialist, you will play a crucial role in ensuring the reliability, failure analysis, and performance of our ground stations that connect the satellites to our data centers. You will work on identifying, analyzing, and resolving hardware failures to improve the robustness and longevity of our gateways. This role involves collaborating with cross-functional teams including electrical, mechanical, software, and systems engineering to enhance the overall reliability of the Starlink network. RESPONSIBILITIES: Operate and ensure Gateway production test systems and areas are operating at rate First level troubleshooting of test system errors by reading and interpreting test logs and telemetry Support production, engineering, and qualification tests including equipment bring up and configuration, dry runs, and in situ troubleshooting Aid in efforts to uncover root-cause of equipment failures and develop permanent resolution on issues found during test operations (via software updates, hardware changes, etc.) Execute and manage new configuration introduction into production area Design or repair assembly fixtures, tooling, and shop aids to improve manufacturing processes Identify and implement changes to design, process, safety, and floor layout to improve yield, performance, and cost Perform detailed failure analysis of gateway hardware, identifying root causes of failures and implementing corrective actions Collaborate with design, manufacturing, and quality teams to improve product reliability and manufacturing processes Utilize schematics, test equipment, and inspection processes to conduct failure investigations on PCBA and other electronic components Work closely with the respective test engineers to ensure a close feedback loop on improving test assets Monitor yield rates and quality metrics, driving corrective actions to address non-conforming products Conduct environmental testing (thermal, vibration, HALT/HASS, TVAC) to validate product robustness Support production and field operations by providing technical guidance on failure resolution and process improvements Maintain thorough documentation of failure analysis findings, test results, and corrective actions BASIC QUALIFICATIONS: High school diploma or equivalency certificate Bachelor's degree in STEM and 1+ years of hardware testing/troubleshooting experience; OR 4+ years of hardware testing/troubleshooting experience in lieu of a bachelor's degree PREFERRED SKILLS AND EXPERIENCE: Associate or bachelor’s degree in an engineering, math or science discipline Experience with Microsoft Office (Excel, Word, Power Point, Outlook) Excellent communication (written and verbal), teamwork, and organizational skills Strong understanding of technical documentation, engineering drawings, and schematics Experience performing electronic testing and inspection using measurement devices such as multimeters, oscilloscopes, spectrum analyzers, etc. Hands-on experience with basic mechanical tools (calipers, screwdrivers, wrenches, etc.) Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment Experience working in a variety of software environments, applications, and languages including Linux, Windows, Microsoft Office, git, SVN, JIRA, Altium, Mentor PCB, NX, Bash, and Python ADDITIONAL REQUIREMENTS: Must be willing to work all shifts, overtime, and/or weekends as needed Must be able to lift and carry up to 25 pounds Repetitive assembly operations, grasping, standing, lifting, bending, pulling, pushing, stooping, stretching, and carrying are generally require ... (truncated, view full listing at source)