Senior Product Manager, Nurture

<p><strong>About Carvana</strong></p> <p>We’re looking for a <strong>Senior Product Manager</strong> with 4+ years of work experience to join Carvana’s <strong>Quantitative Marketing</strong> team to own end-to-end, customer-facing nurture communications across channels such as email, SMS, and push notifications. You’ll partner closely with data science, engineering, analytics, and design to turn customer data into highly personalized, measurable communication products that drive meaningful business outcomes.</p> <p>At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.</p> <p>Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.</p> <p>Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the <a href="https://www.youtube.com/watch?v=93pa9NmlrYcfeature=youtu.be">people that already do</a>. </p> <p style="text-align: left;"><strong>Work Model: </strong>This is a 100% on-site role at our Los Angeles (Playa Vista) office, Monday through Friday.</p> <p><strong>About the team and position</strong></p> <p>The Quantitative Marketing team sits at the intersection of data, product, and customer growth. We drive demand for the business by deeply understanding our customers and coordinating how we communicate with them across paid marketing and owned communication channels using experimentation, analytics, and AI-driven systems.</p> <p>This <strong>Senior Product Manager</strong> role focuses on nurture communications within Quantitative Marketing—guiding customers from early interest through purchase or sale. You’ll own customer-facing nurture communication experiences, helping customers discover vehicles, receive personalized recommendations, progress through financing, and re-engage when their journey stalls.</p> <p>We’re an AI-first team, using machine learning to understand customer intent, personalize at scale, and continuously improve performance. This role is ideal for a product leader with strong quantitative instincts who thrives in ambiguity and is excited to drive meaningful customer and business impact.</p> <p><strong>What you’ll be doing</strong></p> <p>You will work closely with engineering, design, analytics, data science, and business stakeholders to scope and prioritize initiatives, write detailed requirements, define and own experimentation plans, analyze performance, and launch customer communications across email, SMS, and push notifications. </p> <p>Most importantly, you will <em>drive measurable business impact</em>. As the product leader for your area, you are accountable for the success of your products and the long-term trajectory of key organizational KPIs, like sales, gross profit, and cost per unit sold.</p> <p>You’ll be expected to: </p> <ul> <li>Drive the product roadmap and lead end-to-end product development informed by market research, analytics, and business needs.</li> <li>Partner cross-functionally to define impactful customer targeting strategies, identify optimization opportunities, and size and prioritize high-impact initiatives.</li> <li>Own experimentation and measurement, activel ... (truncated, view full listing at source)