Business Development Manager, Customs
FlexportBellevue, Washington, United States; San Francisco, California, United StatesPosted 24 February 2026
Job Description
<div class="content-intro"><h2><strong>About Flexport: </strong></h2>
<p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. </p>
<p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The Opportunity: </strong></h2>
<p>Flexport continues to experience significant growth as a technology platform for international trade. Two of the company's core products are Customs and Trade Management. These products are positioned for more than 10x growth in the coming five years. Customs is primarily defined as import brokerage where you’ll be a subject matter expert for our Demand organization. Trade Management is international trade consulting focused on imports. You will act as a subject matter expert helping Demand and CSMs define and solve any import project defined by our prospects and clients. Custom and consulting services require that you have a strong understanding of import trade compliance and can identify a value proposition allowing Flexport to close new business opportunities. We are looking for a seasoned import brokerage and trade compliance expert with a proven track record in selling engagements. The ideal candidate will have industry expertise, excellent communication skills, strong project management skills, intellectual curiosity, and a sales hunter mentality. As a vital member of a small team, you’ll have a greenfield opportunity, with uncapped commission, to help scale our import business to the next level, grow a world-class sales organization, and make an impact on a $2 trillion market.</p>
<h2><strong>You will:</strong></h2>
<ul>
<li>Act as a subject matter expert for Customs and Consulting services to include capabilities, differentiators, and service offerings.</li>
<li>Support Demand/CSMs and increase revenue acquisition by identifying, developing, presenting, and closing business solutions.</li>
<li>Act as Liaison between Demand and operations in support of the selling process, including sales document drafting, solution design collaboration, and messaging of solutions/product placement in competitive bids.</li>
<li>Perform background research and lead generation on customer accounts, prospects, competitors, and industry trends supporting sales activities.</li>
<li>Draft sales documentation, proposals, reports, contracts, and maintenance agreements for large scopes of work, including services to be performed, defined KPIs, company and client responsibilities.</li>
<li>Keeps abreast of pertinent external and internal developments that impact customs and compliance, such as value proposition, market trends, client needs, and competitive landscape.</li>
</ul>
<ul>
<li>Determines client needs</li>
<li>Ensures sales take place at the decision-maker or executive sponsor level</li>
</ul>
<ul>
<li>Data gathering of the necessary information to create a proposal</li>
<li>Interviews of key stakeholders to understand their requirements</li>
<li>Addresses what success means for each key stakeholder</li>
</ul>
<ul>
<li>Describes the benefits to the client</li>
<li>Provides/develops the account sales plan with key milestones</li>
</ul>
<h2><strong>You should have: </strong><strong> </strong></h2>
<ul>
<li>High school diploma, Bachelor’s degree in international business, or other relevant field preferred.</li>
<li>
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