Job Description
We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?
The Team:
The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Senior Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers.You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.
The Role:
Collaborate with GCC customers in India to uncover their core business challenges and determine how Celonis can help them achieve their business objectives
Provide support to other regions, including APAC, to establish and cultivate foundational accounts.
Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor.
Collaborate and share customer insights feedback with internal Product and Engineering teams to influence product innovation
Create re-usable collateral, best practices tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
Conduct ROI analysis and develop business cases to quantify the potential benefits of implementing Celonis solutions
The work you’ll do:
Identify Frame Value
Discover and translate customers’ strategic priorities into high-impact Celonis use cases
Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers
Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executive
Realize Value
Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiative
Present results and realized value to senior management and C-level executive
Scale Value
Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases
The qualifications you need:
Live for Customer Value: 4+ yrs experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
Data, Analytics, Applications IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows.
SQL experience and Python is preferred . Experience in collaborating with IT teams.
Process Improvement Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value
Project Management : Experience in planning and managing project scopes, expectations and timelines. You will ... (truncated, view full listing at source)