Communications Director, Games & Product

<div class="content-intro"><h2>WHAT MAKES US EPIC?</h2> <p>At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.</p> <p>Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.</p></div><h2>COMMUNICATIONS</h2> <h3><strong>What We Do</strong></h3> <p>The Epic Communications team advances the company’s narrative and represents Epic products and the company vision to external and internal audiences globally. We create positive relationships and engagement strategies with a wide range of audiences, including media, investors, influencers, and policymakers.</p> <h3><strong>What You'll Do</strong></h3> <p>The Communications Director will lead communications strategy and execution for Epic’s first-party games, including Fortnite and future product releases, playing a pivotal role in shaping how our games show up in the market, resonate with player communities, and influence broader perception of Epic’s ecosystem. You will oversee day to day communications for some of the most dynamic live-service products in interactive entertainment focusing on proactive storytelling, community engagement, and rapid response reputation management. You’ll partner closely with Consumer, Product, and Engineering leaders to craft narratives that build awareness for Epic’s games with consumers and translate complex topics into compelling stories for players.</p> <h3><strong>In this role, you will</strong></h3> <ul> <li>Lead communications strategy and execution for our suite of first party games</li> <li>Manage a high volume of live-service communications, including high-volume beats, patch/season cycles, new releases, and unplanned issues</li> <li>Develop integrated communications plan that bring proactive awareness, community engagement, and reactive response under a consistent strategy and execution plan</li> <li>Partner closely with product, publishing, engineering, and community teams to deeply understanding upcoming updates and translate them into clear natives for players and public media</li> <li>Oversee reputation and crisis management across game updates, live events, and player sentiment</li> <li>Mentor and guide a small, high performing team of communications professionals</li> </ul> <h3><strong>What we're looking for</strong></h3> <ul> <li>8+ years of experience in Communications, ideally within consumer technology, gaming, or other complex multi product environments</li> <li>Passion for Fortnite, gaming culture, and the future of entertainment, paired with experience in tech product communications</li> <li>Proven success leading communications for live-service, community-driven, or fandom-based products with highly engaged user bases</li> <li>Someone who can rapidly intake new information and provide clear, strategic recommendations both proactively and reactively</li> <li>Strong instinct for rapid response and captaining crisis management with demonstrated ability to handle evolving situations simultaneously and a fast paced environment</li> <li>Deep fluency in internet culture, fandom behavior, and social/community dynamics</li> <li>A succinct and creative writer</li> </ul> <h2>EPIC JOB + EPIC BENEFITS = EPIC LIFE</h2> <p><span data-sheets-userformat="{"2":13201,"3":{"1":0},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":13421772}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"12":0,"15":"Roboto","16":10}">Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance a 401k w ... (truncated, view full listing at source)