Senior Partner Solutions Architect (GSI - LATAM)

<p><span style="font-weight: 400;">We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.</span></p> <p><span style="font-weight: 400;">The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.</span></p> <p><em><span style="font-weight: 400;">At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</span></em></p> <p><strong>What You’ll Do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure the successful onboarding, training, enablement, and certification of partner technical resources;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.</span><span style="font-weight: 400;"><br></span></li> </ul> <p><strong>Who You Are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Possess a solid technical grounding with hands-on experience of IT Development and/or Operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Confident presentation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Desired hands-on experience in two or more of the following areas:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Observability:</span><span style="font-weight: 400;"> </span><span style="font-weight: 4 ... (truncated, view full listing at source)