Product Support Engineer

<div class="content-intro"><p>Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.</p></div><h3><strong>ABOUT THE TEAM</strong></h3> <p>The Deployment Engineering team at Anduril is dedicated to the operational success of our cutting-edge products in the defense technology sector. They manage the support and sustainment of Anduril systems, ensuring optimal performance and longevity throughout their lifecycle. By partnering closely with engineering, manufacturing, reliability, and operations teams, they deliver exceptional support to both deployment and product teams. The team develops comprehensive product support and sustainment strategies, implementing robust systems that maintain high standards for our advanced technologies in the field. Through their efforts in sustainable product management, the Deployment Engineering team plays a crucial role in Anduril's continued innovation and success.</p> <h4><strong>ABOUT THE JOB</strong></h4> <p>As a Product Support Engineer at Anduril, you will be a critical individual contributor within our rapidly growing Deployment Engineering team. You will drive the development and implementation of comprehensive sustainment strategies for cutting-edge defense products, directly contributing to their operational readiness and longevity. This is an impactful role where you will take ownership of defining critical maintenance plans, shaping technical data packages, optimizing sparing, and ensuring seamless lifecycle management. Your expertise will be vital in translating engineering innovation into reliable, supportable systems for our warfighters, directly enabling Anduril’s mission to transform defense technology. <br><br></p> <h4><strong>WHAT YOU'LL DO: </strong></h4> <ul> <li>Develop and maintain comprehensive, ground-up sustainment plans for the specific product(s) you support</li> <li>Partner with customers, operations teams, and cross-functional engineering teams to define, implement, and continuously improve effective maintenance and repair strategies</li> <li>Ensure the availability of up-to-date maintenance procedures, specialized tools, and accurate technical manuals to support field sustainment operations</li> <li>Serve as the primary point of contact for all sustainment-related matters within your assigned product team, proactively identifying and resolving issues</li> <li>Collaborate with design and manufacturing engineering teams during new product development phases to integrate best sustainment practices and design-for-supportability concepts early in the process</li> <li>Create and maintain a Service Bill of Materials (SBOM) and other critical sustainment artifacts (e.g., provisioning lists, support equipment lists), ensuring they establish a central, up-to-date repository for all sustainment data</li> </ul> <h4>REQUIRED QUALIFICATIONS:</h4> <ul> <li>Demonstrated detailed and extensive technical expertise in applying mechanical or systems engineering principles to complex hardware systems</li> <li>Hands-on proficiency with professional CAD software and Product Lifecycle Management (PLM) tools for managing engineering data, changes, and configurations</li> <li>Foundational understanding and practical application of Integrated Product Support (IPS) elements, principles, and concepts (e.g., maintenance planning, supply su ... (truncated, view full listing at source)