Global Head of Deal Desk

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 10pt;">We are seeking a highly experienced and strategic Global Head of Deal Desk to lead the evolution of our worldwide Deal Desk function for a rapidly scaling SaaS business. This senior leader will drive the frameworks, processes, and governance that enable predictable, efficient, and commercially sound deal execution across all regions and segments.</span></p> <p><span style="font-size: 10pt;">The Global Head of Deal Desk will serve as a critical partner to Sales, Finance, Legal, Product, Systems, and Partner Marketplace teams—driving alignment on deal structure, commercial policy, and risk mitigation. This role requires an executive-level operator who can move seamlessly between long-term strategy and hands-on problem solving. The ideal candidate has a proven track record scaling Deal Desk in a global, complex, high-growth SaaS environment and excels at leading teams through change.</span></p> <p><span style="font-size: 10pt;">This is a full-time, hybrid position based out of our Denver, CO or Oakland, CA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><span style="font-size: 10pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Strategic Leadership Vision - Develop and execute the global vision for the Deal Desk organization, ensuring alignment with company growth objectives and revenue strategy. Build the operating model, team structure, and governance framework needed to support a global enterprise sales engine. Serve as an advisor on commercial strategy, pricing trends and deal health.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Deal Systems, Infrastructure Scalability- Help support the strategy and roadmap for deal infrastructure to ensure scalable, efficient, and compliant deal execution. Working with our Systems team, drive system enhancements that increase automation, improve data integrity, and reduce operational friction for sellers and cross-functional stakeholders. Partner with Legal, Finance, and Systems leadership to maintain a unified, high-quality quoting and contracting experience.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Commercial Guidance Executive Escalation - Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as an advisor for high-risk, non-standard, or strategically significant commercial discussions. Balance commercial creativity with rigorous governance, ensuring predictable, policy-aligned deal outcomes.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Deal Governance Cross-Functional Alignment - Document and enforce global approval policies, SLAs, and commercial guardrails across Sales, Finance, and Legal. Lead alignment on commercial exceptions, and deal risk mitigation. Partner with Finance leadership to ensure revenue predictability, deal hygiene, and commercial compliance.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Marketplace Strategy Operations - Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operationa ... (truncated, view full listing at source)