Manager, Site Reliability Engineering

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 10pt;">Fivetran is building data pipelines to power the modern data stack for thousands of companies.</span></p> <p><span style="font-size: 10pt;">As a Manager of Site Reliability Engineering, you will take on the responsibility for the Serbia-based group of SRE Engineers. Together with other SRE managers and engineers in Ireland, India, and the US, you will take ownership of the reliability of Fivetran’s service, including building and monitoring repeatable infrastructure, reliability, and robustness of the continuously deployed release pipeline, as well as timely and effective incident response and resolution. You will co-own the responsibility for the scalability and reliability of Fivetran’s connector infrastructure on AWS, GCP, and Azure. You will bring together and grow a Serbia-based team that reliably delivers excellent results while maintaining a culture of strong collaboration, engagement, and continuous improvement. </span></p> <p><span style="font-size: 10pt;">This is a full-time position based out of our Novi Sad office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><strong><span style="font-size: 10pt;">Technologies You’ll Use</span></strong></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Cloud Providers</strong>: AWS, Azure, Google Cloud Platform (GCP)</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Kubernetes</strong>: EKS, AKS, GKE (managed services)</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>CI/CD</strong>: Buildkite, ArgoCD</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Databases</strong>: PostgreSQL, Cloud Datastore</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Programming Languages</strong>: Go, Java</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Scripting</strong>: Python, Shell</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Infrastructure as Code (IaC):</strong> Terraform, Pulumi</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>API Frameworks</strong>: FastAPI (RESTful APIs)</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Cloud Networking</strong>: PrivateLinks (AWS, Azure), Private Service Connect (GCP), site-to-site VPNs across major cloud providers</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;"><strong>Monitoring Observability</strong>: Grafana</span></p> </li> </ul> <p><strong><span style="font-size: 10pt;">What You’ll Do</span></strong></p> <p><span style="font-size: 10pt;">Leadership and Talent Management</span></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Build, hire, and plan the growth of the Serbia-based SRE organization</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Help engineers advance in their careers; Actively guide and coach them</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Set clear expectations and create a positive work environment based on accountability</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Establish strong g ... (truncated, view full listing at source)