Site Reliability Engineering Manager

<div class="content-intro"><p><span style="color: #000000;"><strong>Get to know Okta<br><br></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br><br>Join our team! We’re building a world where Identity belongs to you.</p></div><p>As a Manager, Site Reliability Engineer, you will champion all things pertaining to reliability at Okta on our Auth0 product. Working closely with the product engineers, quality engineers, platform engineers, and architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability, and scalability goals in a platform with a growth plan for the coming years.</p> <p>You will play a key role in Auth0’s dedication to ensuring customers’ uninterrupted access to business-critical enterprise and consumer applications. This is a hands-on role where you will directly operate, troubleshoot, and scale our production systems by responding to monitoring alerts and managing incidents as part of a team's 24/7 on-call rotation. Your work is critical to meeting the demands of ever-increasing traffic and user growth for our customers who rely on us to provide a reliable product experience.<br><br>At Auth0, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.</p> <h4><em><strong>What you’ll do</strong></em></h4> <ul> <li>Drive the technical direction of the team, working with SRE leadership to translate the organizational vision into an actionable technical roadmap.</li> <li>Participate in a global on-call rotation featuring a follow-the-sun model on weekdays and a lower-frequency, shared rotation for weekends to remediate incidents on critical systems.</li> <li>Lead and drive complex, cross-functional initiatives that require partnership with external platform product teams</li> <li>Use existing monitoring tools to identify problems and resolve and/or escalate to service teams</li> <li>Implement changes to enable or improve infrastructure resilience, monitoring, and alerting</li> <li>Develop and continuously refine SRE tools and processes to improve software delivery, observability, reliability, and operational efficiency.</li> <li>Optimize existing systems and eliminate toil through simplification and automation.</li> <li>Define, document, and advocate reliability best practices and policies</li> <li>Represent SRE as a senior technical expert in architectural reviews and strategic planning, ensuring reliability is a primary consideration in all major engineering efforts.</li> <li>Mentor other SREs through pair programming, design discussions, and code reviews to level up the team's technical capabilities.</li> </ul> <h4><em><strong>What you'll need to be successful</strong></em></h4> <ul> <li>3+ years of experience managing SRE or SWE teams, ideally in a cloud native environment.</li> <li>Strong leadership, communication, and project management skills.</li> <li>Have 8+ years of industry experience, with a proven track record of leading complex, cross-functional technical projects.</li> <li>Believe in the SRE mindset: you are data-driven, embrace a blameless culture, and approach operational problems with a software engineering approach.</li> <li>Have demonstrable experience participating in a 24/7 on-call rotation.</li> <li>Possess deep expertise ... (truncated, view full listing at source)