Manager, Paid Social

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <p>We are seeking a Manager of Social Performance Marketing to lead and scale our paid social media programs across key platforms. This role will own end to end channel management - overseeing driving strategy, budgets, bids, and ad creative with a strong focus on growth, efficiency, and experimentation. You will partner closely with analytics, marketing operations, web/dev, and creative teams to drive measurable business impact. </p> <p>The ideal candidate is data-driven, used to being “hands-on-keyboard”, and experienced in established Social advertising channels (Meta) and curious about more nascent social channels (TikTok, Reddit). They think deeply about how our target customers are looking for and influenced by information, want to understand how various parts of the funnel can drive and capture demand, and can work with cross-functional teams to deliver results. </p> <p>This is a unique opportunity, as Toast is bringing all performance marketing management in house and building a unique, best-in-class program. You can be a part of that!</p> <p> </p> <p><strong>A day in the life (Responsibilities):</strong></p> <ul> <li>Own all Social Performance Marketing execution, with a specific focus on Meta TikTok </li> <li>Drive scalable growth through continuous testing and optimization while maintaining efficiency targets (CAC, ROAS, LTV)</li> <li>Manage and optimize significant monthly budgets, identifying opportunities to reallocate spend</li> <li>Lead bidding optimizations, targeting, and creative landing page testing</li> <li>Analyze performance trends, identify insights, and clearly communicate results </li> <li>Maintain dashboards and reporting that track performance against KPIs</li> <li>Stay ahead of industry trends, platform updates, and advancements (within Meta TikTok especially, but also with an eye for new social channels worth testing)</li> </ul> <p><br><strong>What you'll need to thrive (Requirements):</strong></p> <ul> <li>6+ years of experience in performance marketing, with deep expertise in Meta</li> <li>Track record of managing scaling high-budget in-house media programs with measurable ROI</li> <li>Advanced knowledge of Meta’s ad platform, bidding strategies, attribution models, and audience segmentation</li> <li>Strong analytical skills with the ability to interpret data and turn insights into action</li> <li>Excellent communication skills with the ability to influence stakeholders at all levels</li> </ul> <p>*Location: We are looking to have this team member based hybrid out of our Boston office </p> <p data-pm-slice="1 1 []"><strong>AI at Toast</strong></p> <p>At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.</p> <p><br><strong>Our Total Rewards Philosophy</strong></p> <p>We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at <a class="c-link" href="https://careers.toasttab.com/toast-benefits" target="_blank" data-stringify-link="https://careers.toasttab.com/toast-benefits" data-sk="tooltip_parent" data-remove-tab-index="true">https://careers.toasttab.com/toast-benefit ... (truncated, view full listing at source)