Product Manager, New Guest Experience

Airbnb
United StatesPosted 24 February 2026

Job Description

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Community You Will Join:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>The Difference You Will Make:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are seeking an exceptional product leader to drive the next generation of Airbnb’s growth and new guest experiences. In this pivotal role, you’ll redefine the new guest experience on Airbnb and make it easy for anyone to make their first booking. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You’ll partner closely with design, engineering, marketing, and data teams to define and execute our growth strategy, innovate ways to increase Airbnb’s visibility across search engines and emerging AI platforms, and work across the entire guest experience from marketing to in-app to ensure more guests find Airbnb and have a frictionless first booking on Airbnb.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>A Typical Day: </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead the product vision, strategy, and roadmap for growth and new guest experience, driving key business outcomes across first time booking, SEO/GEO, and marketing integrations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with marketing, engineering, and design to bridge growth channels and our in-app guest journey, ensuring seamless handoff and optimized conversion.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Own optimize the first-time guests experience, driving improvements that increase first-time bookers and graduate towards loyal guests.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive SEO and AI visibility initiatives, increasing Airbnb’s reach and relevance in search results and AI-powered discovery tools.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Consolidate and enhance lifecycle campaigns (emails, push, SMS) and landing page integrations for optimal guest experience and conversion.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Craft the product narrative and marketing strategies that commu ... (truncated, view full listing at source)
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