Senior Market Manager, Experiences

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Community You Will Join: </strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;">Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe.<br><br>The Supply team is a unique, multidisciplinary team responsible for partnering with our Hosts to conceptualise and develop high-quality, repeatable and commercially viable experiences that are in alignment with our brand values. In partnership with our cross-company peers, we invent novel ways to foster human connection and belonging in our shared physical world.</span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Difference You Will Make:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;">As a Senior Market Manager, you will be responsible for the supply health, quality and growth in South Korea by managing Experiences host accounts and supply acquisition of high-quality inventory. Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, maintaining the experience quality, nurturing strategic relationships with hosts, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.</span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>A Typical Day: </strong></span></p> <p><span style="text-decoration: underline;">Account Management</span></p> <ul> <li>Build and manage partner relationships within assigned geography consisting of several hundred Experiences Host accounts</li> <li>Directly manage top-tier accounts to meet and exceed quarterly/annual sales goals</li> <li>Create and deploy scaled strategies to effectively manage optimize the long tail of thousands of Professional Hosts in your region</li> <li>Maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts</li> <li>Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders</li> <li>Hold regular optimization calls and business reviews with your partners</li> <li>Develop strong and long-lasting partnerships</li> <li>Respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance</li> <li>Partner cross functionally to address optimization bottlenecks</li> </ul> <p><span style="text-decoration: underline;">Quality</span></p> <ul> <li>Navigate operational complexity to maximize the impact of resources</li> <li>Support host community programs in your region</li> <li>Analy ... (truncated, view full listing at source)