Engineer II, Field Software

<div class="content-intro"><p> </p> <p><strong>Step into a career with ASM, where cutting edge technology meets collaborative culture. </strong>​</p> <p>For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. </p></div><p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong><span style="font-size: 12pt;"><em>** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**</em></span></strong></span></p> <div> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Job’s mission</span></h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">As a Field Software Engineer II, you help bring ASM’s semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You work closely with global engineerings experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real‑world manufacturing environments. Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.</span></div> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">What you will be working on</span></h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"> <ul> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Triage mechanical, electrical, and software issues across complex tool environments</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Lead and manage escalation calls with field support engineers and customers</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Collaborate with QA and Support teams to incorporate replicated bugs into regression testing</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Work with customers to define accurate feature specifications and contribute to bug fixes or small feature development</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Author, review, and update system specifications, software designs, test plans, and related documentation</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Investigate internal and external inquiries, perform analysis, and propose solutions or alternatives</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Participate in system design discussions and cross‑functional engineering reviews</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Represent customer needs and priorities to internal engineering teams</span></li> <li><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Support customer software upgrades and validate customer‑specific use cases before deployment</span></li> </ul> </div> <h ... (truncated, view full listing at source)