Virtual Solutions Engineer, Lisbon

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Note: This role is based in Lisbon.</strong></p> <p><strong>About the team</strong></p> <p>The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximum business value, fit-for-purpose solution design and an adoption roadmap for our customers. As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Success. Your goal should drive you through the entire organization as you seek out and create solutions for your customer’s needs.</p> <p>Virtual Solution Engineers (VSE) are a specialized part of this team, engaging directly with Small and Medium Business (SMB) customers across the Europe, Middle East and Africa (EMEA) region. They deliver product demonstrations, conduct discovery sessions, build technical alignment, and ensure customers understand how Cloudflare can solve their challenges at scale. VSEs work primarily through digital channels, collaborating closely with Account Executives (AE) across multiple markets to engage with new prospects and help existing customers move forward in their journey with Cloudflare.</p> <p>Ultimately, we’re committed to accelerating sales cycles and increasing win rates while increasing productivity and efficiency, through standardization and automation.</p> <p><strong>Who are we looking for?</strong></p> <p>Our Virtual Solution Engineers come from a wide range of backgrounds. We're serious about building a diverse team. When hiring we look for experience combined with genuine curiosity for our technology and ambition to be as diligent and helpful as possible in supporting our customers and partners to achieve their goals. </p> <p>The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking and security technology is required. The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. </p> <p>Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to be hands on.</p> <p><strong>Role Responsibilities</strong></p> <p>Connecting with multiple stakeholders within Cloudflare and utilizing a variety of tools, your role will be to support colleagues, customers and ... (truncated, view full listing at source)