Staff Ecosystem Analyst

<p>Each of our brands unlocks different aspects of the economy for more people. Square<strong> </strong>makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.</p> <h3>The Role</h3> <p>Block is seeking a Staff Ecosystem Analyst to join the Customer Insights team. In this high-impact role, you will drive strategic analytics shaping the direction of the company by leveraging advanced analytics and a profound understanding of user behavior across the entire Block ecosystem, including Square and Cash App.</p> <p>The ideal candidate is a "Generalist-Strategist"—a proactive and agile data practitioner who thrives on ambiguity. You are not just a technical expert who "pulls data"; you are a storyteller who investigates the <em>why</em> behind the <em>what</em>. You will translate complex behavioral and attitudinal signals into a cohesive narrative that influences high-stakes business decisions and shapes long-term strategy.</p> <h3>You Will</h3> <ul> <li>Lead Strategic Data Initiatives: Spearhead strategic analyses connecting data across Block's entities to form authoritative points of view on complex business challenges.</li> <li>Synthesize Holistic Insights: Partner with UX researchers, market researchers, and data scientists to integrate behavioral, survey, financial, and spatial data into a single, comprehensive source of truth.</li> <li>Serve as a Strategic Thought Partner: Act as an advisor to leadership, product managers, marketers and designers. You will provide the rigorous, timely analysis necessary to inform product roadmaps and drive innovation.</li> <li>Innovate with AI: Proactively leverage AI and automation tools (including LLMs and agents) to accelerate workflows and synthesize structured and unstructured data with high velocity.</li> <li>Collaborate by Default: Navigate the complexities of a multi-business organization with a "one-team" mentality, ensuring analytical insights align with both technical and business priorities.</li> <li>Drive End-to-End Excellence: Own the full project lifecycle—from first-principles problem definition to final executive presentation—with total autonomy and an uncompromising standard for quality.</li> <li>Master Complex Datasets: Utilize SQL and scripting languages to navigate massive, intricate datasets, surfacing actionable opportunities that others might miss.</li> <li>Execute as a Practitioner-Leader: <ul> <li>Design and build sophisticated behavioral analyses leveraging log and usage data.</li> <li>Develop statistical models (e.g., driver analysis, clustering) to uncover deep user relationships.</li> <li>Conduct network and spatial analyses, utilizing mapping tools like Tableau, ArcGIS, or Carto to visualize geographic trends.</li> </ul> </li> </ul> <h3>You Have</h3> <ul> <li>Exceptional Communication: The ability to translate complex technical concepts into compelling narratives for both technical and non-technical executive audiences.</li> <li>Leadership Influence: A proven track record of leading cross-functional projects and influencing strategy without direct authority in a fast-paced environment.</li> <li>Strategic Problem Solving: Experience resolving ambiguous, high-impact business issues by translating high-level needs into robust analytical frameworks.</li> <li>Technical Mastery: <ul> <li>SQL: Advanced proficiency in writing complex, eloquent, and efficient queries (Snowflake experience preferred).</li> <li>Programming: Advanced proficiency in Python or R for data science and automation.</li> <li>Visualization: Mastery of data exploration tools such as Tableau, Mode, or Lo ... (truncated, view full listing at source)