Specialist I, Customer Service

Assembly
US > Arizona > PhoenixPosted 24 February 2026

Job Description

<div class="content-intro"><p> </p> <p><strong>Step into a career with ASM, where cutting edge technology meets collaborative culture. </strong>​</p> <p>For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. </p></div><p><span data-contrast="auto"><strong><span style="font-size: 12pt;"><em>** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**</em></span></strong></span></p> <p><span data-contrast="auto">As a Customer Service Specialist at ASM, you’ll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.</span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></p> <p><strong><span data-contrast="auto">What you will be working on:</span></strong><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.</span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Oversee IQ and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.</span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.</span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Take ownership of the Complete Kit Management Program.</span><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></li> </ul> <p><strong><span data-contrast="auto">What we are looking for:</span></strong><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":264}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335 ... (truncated, view full listing at source)