Technical Account Management Intern (Summer 2026)

<div class="content-intro"><p><span style="color: #000000;"><strong>Get to know Okta<br><br></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br><br>Join our team! We’re building a world where Identity belongs to you.</p></div><p><strong>About the Internship:</strong></p> <p>Okta’s Technical Account Management Team empowers Okta customers to deliver secure, scalable, and transformative secure identity solutions by acting as a trusted identity coach. The team drives lasting success through elevated technical maturity.</p> <p>The Okta Technical Account Management (TAM) intern will be involved in stages of the customer’s journey related to the implementation and adoption of Okta’s Identity products. As an intern, you will get hands-on experience in understanding how a Technical Account Manager partners with customers to ensure they achieve their identity goals with Okta and Auth0. The internship will prepare the candidate to be an individual collaborator in a customer-facing role. </p> <p>You will have the opportunity to gain experience in the following areas: </p> <p><strong>Business:</strong></p> <ul> <li>Customer’s journey from prospect (not yet customer) to advocate (loyal customer) </li> <li>Customer Success concepts such as recurring revenue, license activation adoption, and subscription management</li> </ul> <p><strong>Technical: </strong></p> <ul> <li>Understand Identity and Access Management, Cybersecurity, Zero Trust, and Least Privilege concepts </li> <li>Opportunity to learn learn Okta's technology portfolio and earn official certifications on Okta's suite of products </li> </ul> <p><strong>Functional: </strong></p> <ul> <li>Proficiency in both business communication (including written and verbal) and communicating technical concepts in a consumable, clear, and concise manner</li> <li>Develop presentation skills to external customers and executives </li> <li>Collaborate with cross-functional teams in Okta and orchestrate the action to drive implementation, adoption, and best practices </li> </ul> <p><strong>What You’ll Get to Do:</strong></p> <ul> <li>Learn to communicate the alignment of Okta’s products and solutions with customer Identity goals through demonstrations, presentations, and storytelling.</li> <li>Observe Technical Account Managers to build knowledge of customer identity goals and use case scenarios, implementation plans and challenges, and IAM best practices to support customer outcomes.</li> <li>Support and participate in playbook initiatives and process development. </li> </ul> <p><strong>Who We are Looking For</strong>:</p> <ul> <li>Currently pursuing a Bachelor's degree (graduating in December 2026 or Spring 2027) in, or has completed coursework in, a Technical field (Computer Science, Information Systems, Math, Statistics, Informatics, Data Science, or related field).</li> <li>A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.</li> <li>Ability to intern for 12 weeks. </li> <li>Excellent verbal and written communication skills.</li> <li>Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data.</li> <li>Analytical and problem-solving minded, detail and results-oriented, and a quick learner.</li> <li>Willingness to present in front of others and give presentations.</li> <li>Passionate for a career in SaaS / Cloud technology that requires technical acumen.</li> </ul> <p><strong>Okta’ ... (truncated, view full listing at source)