Lead, Strategic Operations

<p><strong>About the role</strong></p> <p>As a Lead of Strategic Operations, you will be responsible for designing and orchestrating key operating cadences across Chime, and working on business-critical projects for our executive team. This is a great opportunity for someone who thrives at the intersection of strategy, problem-solving, and operations — if you’re an adaptable, analytical thinker who loves connecting dots, driving clarity, and making organizations run better, we’d love to meet you.</p> <p>The Strategic Operations (“StratOps”) team sits within Chime’s Business Operations function and plays a pivotal role in aligning teams, accelerating decisions, and ensuring we’re focused on what matters most. The team runs Chime’s core operating cadences — working across every function at Chime to connect strategy to execution across company planning, goal setting, product roadmapping, and key executive forums. <strong> </strong>And we “pull the thread all the way through” - we approach our role with an ownership mindset, taking on strategic, ad hoc projects as needed to help improve how Chime’s leaders operate the business. </p> <p>The base salary offered for this role and level of experience will begin at $112,000.00 and up to $155,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. </p> <p><strong>In this role, you can expect to</strong></p> <ul> <li>Run and improve Chime’s operating cadences: Lead the planning and execution of company-wide rhythms like annual planning, goal setting, business reviews, and product roadmapping.</li> <li>Drive cross-functional alignment: Partner with leaders across Product, Engineering, Marketing, Finance, People, and Communications to ensure priorities, plans, and resources stay connected.</li> <li>Enable executive decision-making: Partner with Analytics and business leaders to prepare materials and recommendations for leadership meetings — and make sure decisions turn into action.</li> <li>Optimize how Chime plans and operates: Spot opportunities to improve how we work, and lead projects that make our operating model more effective and efficient.</li> <li>Support strategic initiatives: Jump in on high-priority projects that help Chime deliver on its most important goals.</li> </ul> <p><strong>To thrive in this role, you have</strong><strong> </strong></p> <ul> <li>6–8 years of experience in strategy, operations, consulting, finance, or similar generalist roles; prior experience in a similar role within tech is a plus but not required.</li> <li>Strong business acumen and an analytical mindset — you understand how different parts of a business connect, and you use data and logic to drive decisions.</li> <li>Sharp problem-solving skills with a bias toward action and continuous improvement.</li> <li>Strong communication and storytelling ability — you can distill complex inputs into clear, actionable narratives.</li> <li>Comfortable working across teams, driving alignment, and influencing without authority.</li> <li>Highly organized, with a knack for building structure in ambiguous situations.</li> <li>A systems thinker who cares about how an organization operates and how to make it better.</li> </ul> <p>#LI-MM1 #LI-Hybrid</p><div class="content-conclusion"><h2><strong>A little about us</strong></h2> <p>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.< ... (truncated, view full listing at source)