Product Manager, Internal AI

<p><strong>About the Role</strong></p> <p>The Chimer Productivity team accelerates Chime’s pace of innovation by making AI a trusted co-pilot for every Chimer. As Product Manager, Internal AI, you’ll shape the future of how Chime operates — designing intelligent systems and experiences that use AI to make work faster, smarter, and more human.</p> <p>This role is about productizing AI inside Chime’s operations. You’ll identify high-value workflows across the company and embed AI directly into them — from automating documentation to accelerating decision-making to powering proactive insights. Your work ensures that Chimers benefit from AI not because they use a tool, but because their tools and processes are quietly smarter.</p> <p>You’ll partner with teams across Chime to design scalable, secure, and measurable AI solutions that improve how Chime builds products, serves members, and runs the business. You’ll combine product vision, technical depth, and systems thinking to help Chime operate like a next-generation company — one where AI is woven into the fabric of how we work.</p> <p>The base salary offered for this role and level of experience will begin at $176,000 and up to $244,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <p><strong>In this role, you can expect to</strong></p> <ul> <li>Define and execute the roadmap for embedded AI experiences across internal operations, ensuring AI delivers value seamlessly within existing systems and workflows.</li> <li>Identify and prioritize opportunities to productize AI, collaborating with cross-functional teams to pinpoint where automation, insight, or augmentation can have the highest business impact.</li> <li>Design and launch AI-powered features and services that make core Chime processes faster, more reliable, and more efficient — from build workflows to risk reviews to analytics summaries.</li> <li>Partner with Engineering Services and Data teams to integrate LLMs, automation, and agentic systems into core Chime infrastructure.</li> <li>Create feedback loops and measurement frameworks to track the ROI and adoption of AI-powered improvements across teams.</li> <li>Collaborate with AI Enablement to ensure embedded AI solutions align with governance, privacy, and ethical standards.</li> <li>Champion human-centered AI design, ensuring AI helps Chimers focus on creativity, strategy, and decision-making — not administrative work.</li> <li>Act as a cross-functional multiplier, helping business, product, and engineering leaders reimagine what’s possible when AI is built into everyday operations.</li> <li>Work with Chimer Productivity to help ensure smooth change management and rollout of changes throughout the company. </li> </ul> <p><strong>To thrive in this role, you have</strong></p> <ul> <li>8+ years of experience in product management or platform product roles, ideally working on internal tools, workflow automation, or AI-driven systems.</li> <li>A proven ability to take ambiguous business problems and translate them into scalable, productized solutions.</li> <li>Strong understanding of applied AI and automation — how to integrate LLMs, APIs, and agentic systems into real workflows.</li> <li>Experience collaborating with engineering, data, and operations teams to ship features that improve company-wide productivity.</li> <li>A systems mindset: you see patterns across processes and design solutions that scale beyond one team or use case.</li> <li>Excellent communication skills and comfort influencing executive stakeholders across technical and non-technical domains.</li> <li>A deep curiosity for how organizations work — and how they can work better when intelligence is built into the system.</li> <li>A Builder mindset, willing to challenge traditional software development roles and think about the future of AI-drive ... (truncated, view full listing at source)