Program Manager, AI Enablement

<p><strong>About the Role</strong></p> <p>The Chimer Productivity team accelerates Chime’s pace of innovation by making AI a trusted co-pilot for every Chimer. As Program Manager, Internal AI – you will lead company-wide initiatives that bring structure, visibility, and momentum to how we adopt and scale AI-driven ways of working.</p> <p>You’ll manage cross-functional projects that standardize processes, implement governance, and measure the impact of AI enablement efforts across Chime. This role sits at the intersection of strategy and execution — ensuring that major efficiency initiatives land successfully and sustainably.</p> <p>You’ll collaborate closely with Product, Engineering Services, Compliance, Learning, and Operations partners to ensure Chimers have the tools, standards, and support they need to work smarter and faster.</p> <p>The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p> <p><strong>In this role, you can expect to</strong></p> <ul> <li>Lead cross-functional AI enablement initiatives that drive measurable productivity gains and process standardization across teams.</li> <li>Stand up and manage company-wide governance processes to ensure AI tools and workflows meet security, data quality, and compliance standards.</li> <li>Project manage high-impact change initiatives, from new tool rollouts to updated product development workflows, ensuring timely delivery and clear accountability.</li> <li>Partner with functional SMEs to map processes, identify automation opportunities, and design scalable workflows powered by AI.</li> <li>Create clarity and alignment by maintaining project plans, timelines, and documentation across multiple workstreams.</li> <li>Monitor and report progress to senior leaders through dashboards, retrospectives, and executive summaries.</li> <li>Drive change management by coordinating training, communications, and adoption campaigns to help Chimers embrace new AI-enabled ways of working.</li> <li>Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.</li> </ul> <p><strong>To thrive in this role, you have</strong></p> <ul> <li> 5+ years of experience in program or project management, preferably in a fast-paced tech environment.</li> <li>Proven ability to lead complex, cross-functional initiatives from planning through delivery.</li> <li>Experience implementing new workflows, systems, or tooling within large organizations.</li> <li>Strong communication skills with the ability to influence stakeholders across levels and functions.</li> <li>Comfort operating in ambiguity and balancing structure with speed in a rapidly evolving space.</li> <li>A data-driven mindset, with experience using project tracking and analytics tools to measure outcomes.</li> <li>Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, Glean, or AI copilots).</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience leading change management or enablement initiatives, ideally involving AI or enterprise tool rollouts.</li> <li>Background in product operations, business operations, or technical program management.</li> <li>Working knowledge of AI governance or Responsible AI principles.</li> </ul> <p>#LI-MM1 #LI-Hybrid</p><div class="content-conclusion"><h2><strong>A little about us</strong></h2> <p>At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's ... (truncated, view full listing at source)