Associate Application Specialist

<p><strong>About Carvana</strong></p> <p>At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.</p> <p>Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.</p> <p>Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the<a href="https://www.youtube.com/watch?v=93pa9NmlrYcfeature=youtu.be"> people that already do</a>. </p> <p><strong>THIS IS A 100% ON-SITE POSITION (Monday through Friday)</strong></p> <p><strong>About the team and position</strong></p> <p>You'll need to be super approachable and always willing to go above and beyond to help Supply Chain with their business needs and problems. It could be as simple as working with an end user to resolve application issues to as complicated as working with engineers/product owners to enhance the application! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once. </p> <p>In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.</p> <p><strong>What you’ll be doing</strong></p> <ul> <li>The position is for a techno-functional IT support analyst to support Supply Chain/Logistics applications</li> <li>Provide day to day support for issues related to Supply Chain/Logistics applications by investigating problems and providing resolutions of issues. Also work with vendors and engineers for resolving issues/bugs with various applications</li> <li>Participate in Supply Chain/Logistics applications development life cycle to understand the application functionality </li> <li>Assist in the configuration of the Supply Chain/Logistics applications to achieve business objectives</li> <li>Triage and resolve technical issues related to the applications</li> <li>Assisting with prioritization of tickets, enhancements and overall stabilization efforts</li> </ul> <p><strong>What you should have</strong></p> <ul> <li>Associate Degree in Computer Science or related field is preferred</li> <li>Minimum of 2 years of experience in working as a Application Support Specialist or similar roles with hands-on experience in resolving application issues</li> <li>Knowledge of Supply Chain/Logistics application and basic understanding of Supply Chain/Logistics business processes is required.</li> <li>Good understanding of Change management and SDLC.</li> <li>Hands on experience of technical troubleshooting is required</li> <li>Knowledge of SQL and query writing is required. </li> <li>Knowledge of Tableau reporting solutions and/or any programming language is a plus</li> <li>Knowledge of Jira (or other issue and project tracking tool), Splunk (or other application monitoring tool) is an advantage </li> <li>Ability to create design documents, SOPs, technical support documents is required</li> <li>Good analytical and problem solving skills </li> <li>Excellent verbal communication and organizational skills - able to bring forward a vision ... (truncated, view full listing at source)