Partner Strategy & Operations

About the TeamOpenAI’s Go-To-Market (GTM) Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, enable AI adoption, and drive growth in support of OpenAI’s mission toward AGI. We collaborate closely across internal teams to ensure unified strategy and seamless execution.About the RoleAs part of the Partner Strategy, Operations & Programs team, this role will serve as a trusted advisor to GTM Partnerships leadership, providing data-driven insights, driving core operating cadences, and leading high-impact projects that improve how we measure and manage partner performance. You’ll collaborate cross-functionally with Revenue Operations, Finance, Data, Growth, and Systems teams to align definitions and reporting, drive efficiency, and help our Partner Directors, Partner Technical Success, and partner ecosystem execute at scale.We’re looking for someone who can pair sharp analytical judgment with strong operational instincts, and who can lead cross-functional work that improves how the business runs.In this roll you will:Own and evolve the partnerships data and attribution model, driving the process and system changes needed to accurately capture partner impact across the customer lifecycleDefine, build, and maintain partner performance reporting (KPIs, dashboards, scorecards, deep dives) that leaders and field teams use to manage performance and drive decisions, and build or extend select views into partner-facing reporting on partner platformsBuild and drive the Partnerships operating cadence and collaborate with Revenue Operations to deliver partner performance data and narrative for core GTM rhythms (forecasting, pipeline, and business reviews)Partner with GTM Planning and Strategic Finance to shape targets, and own target allocation and rollout so partner teams have clear ownership and understand how success is measuredLead strategic, cross-functional initiatives that improve efficiency and effectiveness across Partnerships and the broader GTM organization, including driving automation that reduces manual overheadYou might thrive in this role if you have:7+ years of experience in GTM Strategy & Operations at a high-growth technology company, with meaningful exposure driving partner / channel / ecosystem motionsProficiency in Salesforce, data analysis in Sheets/Excel, querying and validating data using SQL (e.g., in Databricks), and building dashboards in BI tools (e.g., Tableau)Deep understanding of partnerships data models and KPIs, including how partner impact is tracked and reported across dealsA track record supporting and driving GTM operating cadences (forecasting, pipeline reviews, business reviews) with cross-functional stakeholders and partnerships leadershipExperience partnering with GTM Planning and Strategic Finance to model targets, owning quota setting for partner teams, and operationalizing coverage models with technical teamsExceptional analytical skills and strong business acumen, with a track record of solving complex problems through data-driven insights and strategic executionStrong communication and project management skills, with the ability to engage, influence, and align cross-functional teamsAbility to thrive in ambiguity, operate autonomously, and maintain momentum in a rapidly evolving environmentExceptional organizational skills, with the discipline to ruthlessly prioritize and manage multiple high-impact projects simultaneouslyHigh horsepower, adaptability, and comfort with frequent context-switching while maintaining quality and ownershipUnderstanding of the AI landscape and how AI solutions solve real-world customer problemsAbout OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created ... (truncated, view full listing at source)