Senior/Lead Site Reliability Engineer – Federal

<div class="content-intro"><p>C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: <strong><a href="https://c3.ai/" target="_blank"><span style="text-decoration: underline;">C3 AI</span></a></strong></p></div><p>C3 AI is seeking a <strong>Senior/Lead Site Reliability Engineer - Federal</strong> to join our team in Tysons, VA or Redwood City, CA. </p> <p><strong>This role requires US Citizenship.<span class="Apple-converted-space"> </span></strong><span data-ogsb="rgb(255, 255, 255)">Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred). </span></p> <p><strong>Responsibilities</strong>:</p> <ul> <li>Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environments</li> <li>Maximize system uptime and availability, ensuring functional and performance SLAs</li> <li>Establish end-to-end monitoring and alerting on all critical aspects</li> <li>Solve complex problems for critical services and build automation to prevent problem recurrence</li> <li>Initiate and lead scripting and automation to streamline system updates and upgrades</li> <li>Set up critical infrastructure, tools, and framework to streamline the deployment cycle</li> <li>Work cross-functionally with Services and Engineering teams</li> <li>Travel to customer site (up to 50%)</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study</li> <li>An active U.S. Government security clearance (Top Secret preferred)</li> <li>Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferred</li> <li>Expertise in Linux Operating Systems, Networking, and Database concepts</li> <li>Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP</li> <li>Experience with Infrastructure-as-Code configurations such as Terraform, Ansible, or Puppet</li> <li>Experience in Ruby, Bash, or Python; to automate and monitor systems</li> <li>Excellent problem-solving, critical thinking, and communication skills</li> <li>Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.</li> </ul> <p><span style="text-decoration: underline;"><strong>Candidates must be authorized to work in the United States without the need for current or future company sponsorship.</strong></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>C3 AI provides excellent benefits, a competitive compensation package and generous equity plan. </p></div><div class="title">California Base Pay Range</div><div class="pay-range"><span>$159,000</span><span class="divider"></span><span>$230,000 USD</span></div></div></div><div class="content-conclusion"><p>C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status. </p></div>