Solutions Consultant

<div class="content-intro"><h2><strong>About Flexport: </strong></h2> <p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. </p> <p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><p><strong>Build the solutions to help Flexport grow</strong></p> <p>The Supply Integrations team’s mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem.</p> <p><strong>The opportunity:</strong></p> <p>We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Operations and Engineers to ensure the successful design, development, testing, deployment, and ongoing utilization of integrations with our suppliers and vendors.</p> <p>Integrating our best in class platform seamlessly with our logistics partners is a critical component of our strategy. Our integrated solutions bring end-to-end automation in the information exchange that is required between us and our partners, eliminating slow and error prone manual workflows. This requires the Flexport platform to be fully integrated with Air Carriers, Ocean Carriers, Rail carriers, Trucking partners, Terminals, Warehouse operators and other logistics partners and global trade data providers. The success of our team is measured by the extent to which information exchange between Flexport and our logistics partners is reliably and effectively automated, reducing effort for our operations teams and increasing accuracy for our customers.</p> <p><strong>You will:</strong></p> <ul> <li>Proactively manage systems integration projects from inception through build and deployment</li> <li>Partner with internal operations, business and technical teams to drive successful implementation and use of integrated solutions</li> <li>Participate in functional requirements gathering and document project requirements and operational impact deliverables for complex integration projects</li> <li>Ensure your projects are on track, status is communicated to the appropriate parties and project deployment is successful</li> <li>Lead conference calls with internal operations and external parties to gather requirements, plan integrated testing and deployment</li> <li>Work closely with Solutions Engineers to facilitate comprehensive testing across various functional scenarios</li> <li>Facilitate Systems Integration Testing and User Acceptance Testing across end-users to receive approval prior to go-live</li> <li>Create documentation for end users, technology and support teams that provides business overview and dataflow for new integrations</li> <li>Assist in diagnosis of integration issues in production and aggregate feedback to recommend improvements</li> <li>Share insights and lessons learned about the integrations you complete with your team to continuously improve our processes and efficiency</li> </ul> <p><strong>You should have:</strong></p> <ul> <li>Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset</li> <li>Ability to effectively drive integrations between Flexport and our vendors through to successful completion</li> <li>Experience with file formats including CSV, XML or JSON</li> <li>Experience worki ... (truncated, view full listing at source)