Manager of Business Systems

<p><span style="font-size: 12pt;"><strong>Location: Remote</strong></span></p> <p>Storable is seeking a Business Systems Manager to lead the team responsible for building, maintaining, and optimizing our Salesforce ecosystem and associated GTM technologies. This role manages Salesforce Admins, Developers, and technical contributors while partnering closely with stakeholders across Sales, Marketing, Support, and Product to ensure our systems are scalable, stable, and aligned with business strategy.</p> <p>The ideal candidate is a strong people leader with a solid technical foundation in Salesforce, an understanding of integrations and automation, and a disciplined approach to prioritization and operational efficiency. This is a hands-on role where technical capabilities will be as important as people management skills.</p> <p><strong>Responsibilities</strong></p> <p><strong>Team Leadership People Management</strong></p> <ul> <li>Manage Salesforce Admins, Developers, and technical contributors supporting the GTM and post-sales tech stack.</li> <li>Provide coaching, mentorship, and performance feedback to support skill growth and career development.</li> <li>Balance workload across the team, ensuring clarity of ownership and predictable delivery.</li> <li>Promote a culture of collaboration, high standards, and continuous improvement.</li> </ul> <p><strong>System Ownership Technical Oversight</strong></p> <ul> <li>Oversee the design, configuration, and development of Salesforce features—including Apex, LWC, Flows, CPQ tools, data modeling, and automation.</li> <li>Review and approve solution designs, ensuring they meet business requirements and follow technical best practices.</li> <li>Guide the team on Salesforce architecture patterns, integration considerations, data governance, and automation scalability.</li> <li>Ensure proactive monitoring, data integrity, and ongoing optimization across Salesforce and connected systems.</li> </ul> <p><strong>Strategy, Roadmapping Prioritization</strong></p> <ul> <li>Partner with the Sr. Manager of Business Systems to define the vision, roadmap, and strategic direction of the Salesforce platform.</li> <li>Translate business goals into actionable system initiatives, weighing value, effort, and long-term scalability.</li> <li>Drive disciplined prioritization using frameworks like MoSCoW, RICE, or effort vs. impact scoring.</li> <li>Participate in quarterly planning, sprint planning, and cross-functional operational reviews.</li> </ul> <p><strong>Project Process Management</strong></p> <ul> <li>Work closely with the Project Manager and Analysts to ensure requirements are properly scoped, documented, and aligned to team capacity.</li> <li>Maintain predictable workflows and minimize rework through structured processes, documentation, and standardized patterns.</li> <li>Support intake, triage, sprint planning, and resource allocation across admins and developers.</li> <li>Ensure high-quality delivery through code reviews, QA oversight, and clear release management.</li> </ul> <p><strong>Cross-Functional Partnership Communication</strong></p> <ul> <li>Serve as a key point of contact for Salesforce-related priorities across Sales, Marketing, Support, and Product.</li> <li>Build trust with stakeholders through transparency, clear expectations, and proactive communication.</li> <li>Translate complex technical concepts into understandable terms for business users.</li> <li>Support change management—training, release notes, rollout coordination, and documentation.</li> </ul> <p><strong>Continuous Improvement Operational Excellence</strong></p> <ul> <li>Reduce technical debt while enhancing scalability, documentation, and architectural stability.</li> <li>Monitor platform health, integration reliability, and automation performance.</li> <li>Implement and refine best practices for version control, CI/CD, user permissions, and data quality.</li> <li>Stay current with Salesforce releases and recommend opport ... (truncated, view full listing at source)