Lead, Area Health Information Specialist

<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><p>📍 <strong>Location:</strong> Baltimore City Montgomery County, MD<br>🚗 <strong>Work Model:</strong> On-Site with Travel (Local travel required)<br>🕒 <strong>Schedule:</strong> Monday–Friday | 8:00 AM – 4:30 PM | EST<br>💼 <strong>Status:</strong> Full-Time<br>⚠️ <strong>Requisition Priority:</strong> Urgent – Both Lead roles currently vacant</p> <p><strong>Position Overview</strong></p> <p>We are seeking a <strong>Lead, Area Health Information Specialist</strong> to support Release of Information (ROI) operations across multiple healthcare facilities throughout <strong>Baltimore City and Montgomery County</strong>. This is a <strong>fully on-site, traveling role</strong> that requires regular presence at assigned facilities to ensure operational continuity, staff support, and client satisfaction.</p> <p>This role is ideal for a dependable, hands-on leader who thrives in fast-paced healthcare environments, is comfortable traveling locally between sites, and can step in to provide leadership, coverage, and guidance as needed.</p> <p>The Area Lead serves as a key liaison between client sites, HIM/ROI staff, and internal leadership, while maintaining high standards of compliance, productivity, and service delivery.</p> <p><strong>💼 What You’ll Do</strong></p> <p>The Area Lead plays a critical role in supporting daily ROI operations while serving as a leader, mentor, and point of escalation for staff and clients. Responsibilities include:</p> <ul> <li>Provide consistent <strong>on-site coverage</strong> at assigned facilities based on operational needs</li> <li>Support ROI operations across Baltimore and Montgomery County sites, including hospitals and clinics</li> <li>Serve as a primary point of contact between client stakeholders and internal leadership</li> <li>Assist with onboarding, training, mentoring, and workflow support for HIS staff</li> <li>Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively</li> <li>Support productivity, quality, and service improvement initiatives</li> <li>Accurately process medical record and ROI requests while maintaining strict confidentiality</li> <li>Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors</li> <li>Handle fax, mail, and electronic ROI workflows, including logging and tracking requests</li> <li>Review, date-stamp, and upload requests into HealthSource</li> <li>Monitor fax queues, shared drives, and email inboxes to ensure timely processing</li> <li>Create encrypted CDs/DVDs and maintain proper documentation</li> <li>Assist walk-in patients by verifying identity and processing disclosures</li> <li>Monitor and complete patient transfers throughout the workday</li> <li>Ensure full compliance with HIPAA, privacy regulations, and client-specific policies</li> <li>Maintain working knowledge of site-specific workflows and systems</li> <li>Support continuity of coverage and minimize operational risk across all assigned sites</li> </ul> <p><strong>⭐ What We’re Looking For</strong></p> <p>We’re seeking someone who is:</p> <ul> <li>Motivated to lead and grow in an Area Lead role</li> <li>Professional, dependable, and service-oriented</li> <li>Reliable and punctual — attendance is critical</li ... (truncated, view full listing at source)