Software Engineer II

<div class="content-intro"><p>Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. </p></div><p data-pm-slice="1 1 []">We want people who are passionate about simplifying application developer workflows at DigitalOcean.As an engineer on the DigitalOcean App Platform team, you will be responsible for continuing to grow the <a href="https://www.digitalocean.com/products/app-platform" target="_blank"><u>App Platform</u></a> product. Your work will enable developers across the world to focus on building business value while we manage their infrastructure. We are looking for an engineer passionate about serving our customers to work on our support and operations workstream. In this role your focus will be fixing the root cause of issues reported by our users, partnering closely with our support team and maintaining product operations which includes writing playbooks and observability improvements. </p> <h2><strong>What You’ll Do</strong></h2> <ul> <li>Driving resolution of root cause issues reported by our support team</li> <li>Partnering closely with support on serving our customers</li> <li>Creating playbooks for engineering and support to ensure smooth operations</li> <li>Improving the platform observability and operations </li> <li>Contribute operational reliability as a member of the product on-call rotation.</li> <li>Technologies we use: Linux, Kubernetes, Go, gRPC, MySQL, Istio, Prometheus, Cloud Native Buildpacks.</li> </ul> <h2><strong>What You’ll Add to DigitalOcean:</strong></h2> <p>As a Software Engineer on the Application Platform team, the software you write will power applications for over a million users around the globe. You will define the next generation of cloud services, making developers' lives (both inside DO and in the 'wild') easier by building new services that improve our efficiency and also provide important new features for our customers. If your passion is building products customers rely on every day, this is the right job for you. </p> <p>This is a hybrid role based out of Hyderabad, India. <br><br>#LI-Hybrid </p><div class="content-conclusion"><h2 class="p-rich_text_section"><strong data-stringify-type="bold">Why You’ll Like Working for DigitalOcean</strong></h2> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">We innovate with purpose. </strong>You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.</li> <li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">We prioritize career development.</strong> At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued g ... (truncated, view full listing at source)