Job Description
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<p><strong>Who we are:</strong></p>
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<p>Shape a brighter financial future with us.</p>
<p>Together with our members, we’re changing the way people think about and interact with personal finance.</p>
<p>We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. <strong>Join us to invest in yourself, your career, and the financial world.</strong></p>
</div></div><p><b>The role:</b></p><p><span>SoFi is searching for an exceptionally experienced and proactive Physical Security Manager to lead all physical security operations at our Jacksonville office. This is a critical, high-impact, full-time, in-person role (M-F), essential for maintaining the safety of SoFi’s personnel, assets, and operational continuity.</span></p><p></p><p><span>Reporting to the Physical Security Senior Manager, this key leader on the Global Security Investigations Team will be instrumental in strategic planning, vendor management, incident response, internal investigations, executive protection, and coordinating with law enforcement and emergency responders. A paramount responsibility includes serving as an executive protection asset for the CEO and other senior executives when called upon.</span></p><p></p><p><span>This role demands robust technical expertise, exceptional judgment, and the demonstrated ability to thrive in a dynamic, high-growth corporate environment. The successful candidate must maintain 24/7 on-call availability to address security incidents, medical emergencies, executive protection deployments, and threats to SoFi personnel or property.</span></p><p></p><p><b>What you'll do:</b></p><ul><li><p><span>Define, execute, and align the long-term vision, strategy, and roadmap for Physical Security with company objectives.</span></p></li><li><p><span>Manage third-party security vendors, including contracted personnel, integration partners, and software platforms.</span></p></li><li><p><span>Provide operation support to the access control lifecycle: creation, troubleshooting, termination, and audit-ready recordkeeping.</span></p></li><li><p><span>Maintain security system standards and assist with all required physical security hardware and software installations.</span></p></li><li><p><span>Develop clear, actionable security status reports and visuals for senior leadership.</span></p></li><li><p><span>Ensure timely completion and accurate tracking of all security-related projects.</span></p></li><li><p><span>Assist in managing the Physical Security budget and ensuring timely processing of invoices.</span></p></li><li><p><span>Draft and propose new security procedures and standards for leadership review.</span></p></li><li><p><span>Serve as an executive protection asset for the SoFi CEO and other senior leaders as needed.</span></p></li><li><p><span>Provide executive protection support for SoFi leadership during travel and public engagements as needed.</span></p></li><li><p><span>Respond swiftly and effectively to threats against SoFi personnel or property, coordinating with law enforcement, when necessary.</span></p></li><li><p><span>Lead investigations into physical security incidents, including threats, thefts, injuries, and financial crimes.</span></p></li><li><p><span>Assist in conducting sensitive investigations as directed by the Head of Global Security Investigations.</span></p></li><li><p><span>Drive the strategic direction and execution of incident response planning.</span></p></li><li><p><span>Maintain 24/7 on-cal ... (truncated, view full listing at source)