Senior Site Reliability Engineer

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 10pt;">Fivetran is looking for a high-performance engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. </span></p> <p><span style="font-size: 10pt;">As a member of the Site Reliability Engineering team, you will contribute to overall performance and reliability of Fivetran’s infrastructure by monitoring, alerting and initial incident response. You will support the deployment pipeline by working alongside senior SREs. You will gain valuable experience in effective incident response and issue avoidance, becoming a key player in Fivetran’s growing SRE team..</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Responsible for monitoring the availability, capacity, and throughput of Fivetran's production infrastructure to identify and address potential issues.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate with engineering teams to integrate reliability best practices into the product roadmap</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support the prioritization and resolution of critical bugs identified by support or sales.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Contribute to maintaining 100% availability of production infrastructure by collaborating with engineering to implement automation for scalable deployments</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proactively monitor infrastructure vulnerabilities and collaborate with the security team to address them in a timely manner.</span></li> </ul> <p><span style="font-size: 10pt;">This is a full-time, hybrid position based out of our Oakland Office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><span style="font-size: 10pt;"><strong><em>Outcomes</em></strong>:</span></p> <p><span style="font-size: 10pt;"><strong>By month 1</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ramp up with Fivetran technology stack and architecture</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop general awareness of all areas of Fivetran's codebase and infrastructure</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Start monitoring the Fivetran platform</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Start contributing to incident post-mortems</span></li> </ul> <p><span style="font-size: 10pt;"><strong>By month 2</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Deliver the task that is being assigned</span></li> </ul> <p><span style="font-size: 10pt;"><strong>By month 6</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Deliver the project tasks that is being assigned</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Competencies:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">5+ years of experience working with SaaS products at scale </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Working experience of Kubernetes administration</span></li> <li style="font-size: 10pt;"><span style="fo ... (truncated, view full listing at source)